Location: Flexible (Remote / Hybrid / Onsite)
Travel: Up to 20-30%
Lead Global Infrastructure. Drive Transformation. Make an Impact.We're looking for a Senior Director of IT Infrastructure & Operations to lead and modernize our global technology environment. This is a high-impact leadership role responsible for delivering secure, scalable, and always-on infrastructure that powers our business and customer experience.
You'll lead a globally distributed team across cloud, network, data centers, and end-user computing-while shaping the future of our technology through cloud transformation, automation, and operational excellence.
If you're passionate about building high-performing teams, driving large-scale transformation, and influencing executive strategy, we want to hear from you.
What You'll Do Lead at Scale- Build and lead a global team of managers and technical experts across infrastructure, cloud, network, and IT operations
- Foster a high-performance, collaborative, and resilient team culture
Drive Transformation- Own and execute our IT infrastructure strategy aligned to business priorities
- Lead cloud adoption and optimization across AWS, Azure, or GCP
- Champion automation and DevOps to improve efficiency and scalability
Deliver Operational Excellence- Ensure highly available, secure, and reliable infrastructure services
- Drive continuous improvement through strong SLA/KPI management
- Oversee incident, problem, and change management processes
🔐 Strengthen Security & Resilience- Partner with Security and Engineering to ensure compliance and risk mitigation
- Lead disaster recovery and business continuity planning
Influence & Partner- Engage with executive leadership on strategy, priorities, and risk
- Collaborate cross-functionally across IT, Security, Engineering, and Business teams
- Manage key vendor relationships and ensure value delivery
What You Bring- Proven experience leading global infrastructure and operations teams at scale
- Deep expertise across enterprise infrastructure, cloud platforms, networking, and ITIL-based operations
- Strong track record driving cloud transformation, automation, and modernization initiatives
- Executive presence with the ability to influence senior leaders and stakeholders
- Experience managing budgets, vendors, and optimizing costs
- Strong decision-making skills in complex, high-impact environments
Qualifications- 12-15+ years of IT infrastructure and operations experience
- 7-10+ years of leadership experience, including managing leaders
- Experience in enterprise, global environments
- Bachelor's degree in IT, Computer Science, Engineering, or related field (Master's preferred)
- Certifications such as ITIL, AWS/Azure, CISSP, or TOGAF are a plus
Why This Role MattersYou'll play a critical role in shaping the future of our technology landscape-ensuring our platforms are secure, scalable, and built for growth. Your leadership will directly impact business performance, customer experience, and our ability to innovate.
Why Join Us- Lead enterprise-scale transformation initiatives
- Partner directly with executive leadership
- Shape the future of a global technology organization
- Build and elevate a world-class infrastructure team