Job Function:
Technology Enterprise Strategy & Security
Job Sub Function:
Multi-Family Technology Enterprise Strategy & Security
Job Category:
People Leader
All Job Posting Locations:
Danvers, Massachusetts, United States of America
Job Description:
The Senior Director, Head of Technology, Heart Recovery is the global technology leader accountable for shaping and executing the Heart Recovery technology strategy and operating model across markets, functions, and sites, in alignment with Johnson & Johnson MedTech priorities and in partnership with regional and enterprise teams. The role provides end-to-end business technology leadership across the full value chain—including Commercial, Supply Chain, R&D, Quality, Regulatory, Manufacturing, Customer Experience, Service, Clinical, and post-market operations—and owns technology strategy, architecture, platforms, digital products, data, AI, cybersecurity, and transformation from strategy through adoption and measurable value realization.
As a business strategist and product-minded technology executive, this leader partners closely with the Heart Recovery Leadership Team to accelerate growth, improve customer and patient outcomes, strengthen operational resilience, and create competitive advantage. The role connects global business strategy with technology execution by scaling data, AI, digital platforms, automation, and secure-by-design capabilities across the enterprise—not as functional IT support, but as an integrated driver of end-to-end business outcomes.
Key Responsibilities
Strategy and Outcomes
• Own the global Heart Recovery technology strategy and execution across markets, functions, and sites, partnering with regional and enterprise technology teams to ensure alignment, scale, and effective delivery.
• Serve as the strategic technology partner to the Heart Recovery business, jointly identifying opportunities and applying technology to enable growth, differentiated customer and patient experiences, and competitive advantage.
• Provide end-to-end business technology leadership across Commercial, Supply Chain, R&D, Quality, Regulatory, Manufacturing, Customer Experience, Service, Clinical, and post-market operations.
• Define and execute the multi-year technology strategy, architecture, and operating model; translate business priorities into integrated product, platform, data, and capability roadmaps with clear outcomes.
• Own the Heart Recovery technology investment portfolio and operating plans, establishing governance, metrics, and performance management from prioritization and funding through delivery, adoption, and value realization.
• Drive global operating model effectiveness, simplification, interoperability, and resilient architectures that meet current and future business needs.
AI, Data, and Digital
• Own the strategy, scaling, governance, and enterprise adoption of AI/ML, GenAI, automation, advanced analytics, and data products across Heart Recovery. Establish responsible AI and data governance, enable interoperable data platforms, build AI fluency across the organization, and ensure initiatives progress beyond pilots to deliver measurable growth, productivity, customer, patient, quality, and operational outcomes.
Product Management & Delivery
• Own technology strategy, enterprise and solution architecture, platforms, and digital products for Heart Recovery, ensuring coherent design, lifecycle management, and alignment with MedTech and enterprise standards.
• Act as accountable executive product owner for critical Heart Recovery technology platforms and products, embedding product-centric ways of working that connect roadmaps, architecture, customer needs, OKRs, and dependable delivery.
• Own the business technology portfolio from strategy and prioritization through funding, delivery, change enablement, adoption, benefits tracking, and ROI realization.
Financials & Governance
• Develop and manage a fit-for-purpose global Heart Recovery technology budget, ensuring investment decisions align with business value, risk, resilience, and regulatory requirements.
• Own the technology risk and cyber resilience agenda across the regulated MedTech environment, including product cybersecurity, secure-by-design practices, data protection, privacy, third-party risk management, business continuity, disaster recovery, and recovery planning.
• Ensure compliance with quality, cybersecurity, regulatory, privacy, and software/service requirements, partnering with Quality, Regulatory, Legal, Privacy, enterprise security, and business leaders across global and regional jurisdictions.
Leadership and Talent
• Build and lead a high-performing, globally connected, future-ready technology organization with the capabilities to deliver across the full Heart Recovery value chain.
• Embed AI fluency, product-centric ways of working, continuous learning, and disciplined change leadership; attract, develop, and retain world-class talent.
• Lead global teams through transformation, coaching leaders and people managers to create clarity, accountability, inclusion, agility, and high engagement.
• Own strategic workforce planning, talent development, succession planning, and leadership bench strength for critical technology capabilities and roles.
• Model Credo-based leadership and foster an inclusive, learning-oriented culture focused on growth, collaboration, accountability, and measurable outcomes.
Qualifications
• Bachelor’s degree in technology, business, engineering, or a related field; advanced degree preferred.
• 14+ years of relevant experience, including 10+ years in senior technology leadership roles leading leaders, global teams, and complex transformation.
• Demonstrated success shaping and executing global technology strategy across markets, functions, and sites and translating business priorities into measurable outcomes.
• Experience leading end-to-end business technology across multiple parts of the MedTech value chain, including Commercial, Supply Chain, R&D, Quality, Regulatory, Manufacturing, Clinical, Service, Customer Experience, or post-market operations.
• Proven leadership of enterprise architecture, cloud and data platforms, APIs, digital products, analytics, automation, AI/ML, and GenAI, with experience scaling capabilities beyond pilot stages.
• Strong knowledge of product cybersecurity, cyber resilience, secure-by-design practices, data protection, third-party risk, business continuity, and recovery planning in regulated environments.
• Experience modernizing complex legacy environments while introducing digital and AI-enabled solutions safely, compliantly, and at global scale.
• Track record of product-centric delivery, portfolio governance, change enablement, adoption, benefits realization, and financial stewardship.
• Exceptional executive communication, influence, negotiation, and stakeholder partnership skills across business, regional, and enterprise leadership teams.
• Demonstrated ability to build future-ready organizations, develop leaders and critical talent, strengthen succession pipelines, and lead global teams through transformation.
• Up to 20% domestic and international travel required.
Required Skills:
Preferred Skills:
Budget Management, Creating Purpose, Crisis Management, Cross-Functional Collaboration, Cybersecurity Assessment, Developing Others, Global Market, Inclusive Leadership, Information Security Management System (ISMS), Information Security Risk Management, Information Security Strategic Roadmaps, Information Technology Strategies, Interpersonal Influence, Leadership, Security Administration, Security Architecture Design, Security Monitoring, Succession Planning
The anticipated base pay range for this position is :
$196,000.00 - $342,700.00
Additional Description for Pay Transparency:
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
