Microsoft

Senior Director, Events Technology & Operations

Microsoft • $155K — $277K *
Redmond, WA 98052In-Person
Business Services
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in business or related field with 12+ years in technology/event operations or equivalent experience.
  • Master's Degree and 10+ years or Bachelor's Degree and 14+ years in similar fields or equivalent experience.
  • 6+ years of leadership experience in managing teams.
  • 6+ years experience in technology/process improvement.
  • 10+ years with knowledge management or digital publishing modalities.
  • Experience in executing both in-person and digital events, including broadcast.
  • Expertise in translating marketing goals into technical solutions for enhanced attendee experiences.

Responsibilities

  • Define and execute the long-term vision for Microsoft's event technology ecosystem.
  • Oversee technology solutions for flagship events such as Build and Ignite.
  • Lead the Global Broadcast Operations Center for media communications.
  • Manage technology investment portfolios to enhance workflow and efficiency.
  • Ensure event platforms meet high standards of performance and reliability.
  • Collaborate with stakeholders to clarify technology requirements and project timelines.
  • Implement robust QA protocols to guarantee seamless execution.

Benefits

  • Comprehensive health benefits and wellness programs.
  • Flexible work arrangements.
  • Opportunities for professional development and growth.
  • Access to a diverse range of employee resource groups.
  • Incentives for performance and career advancements.
Full Job Description
Overview

Are you energized by the prospect of leading in a fast paced, high impact environment creating and executing the technology strategy for Microsoft's global portfolio of events? We are looking for an experienced Senior Director, Events Technology & Operations to lead and inspire an organization of skilled event technology, broadcast, and operations professionals in an unprecedented era of innovation and transformation. This role will lead the development of our global events technology strategy while delivering diverse portfolio of Flagship and Scale events. A successful candidate will have executive presence, and ability to influence and inspire stakeholders at all levels in the organization and across the company.

Responsibilities
  • Define, evangelize, and execute the long-term vision for Microsoft's event technology ecosystem to create attendee-centric attendee experiences.
  • Oversee the successful development and delivery of the technology solutions enabling Microsoft flagship events (Build, Ignite, AI Tour) and key Microsoft communications moments.
  • Lead Microsoft's Global Broadcast Operations Center, responsible for the transmission and streaming of Microsoft's critical media communications.
  • Establish and manage a portfolio-based approach to technology investments that optimize workflow and drive efficiency.
  • Ensure event platforms, infrastructure, networking, and attendee-facing experiences meet world-class standards for performance, accessibility, scalability, and reliability.
  • Partner with internal stakeholders to define technology needs and communicate project plans, timelines, and deliverables.
  • Ensure robust QA protocols and contingency plans to ensure seamless execution.
  • Bring energy and inspiration to the team and foster a culture that enables people to thrive and do their best work.
  • Embody our Culture and Values


Qualifications

Required/minimum qualifications
  • Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 12+ years of experience in Technology and/or Marketing Technology and/or Event Operations, including but not limited to registration, content, speaker and schedule management, mobile apps, attendee wayfinding, networking, and meeting scheduling
    • OR equivalent experience.


Additional or preferred qualifications
  • Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 10+ years of experience in Technology and/or Marketing Technology and/or Event Operations, including but not limited to registration, content, speaker and schedule management, mobile apps, attendee wayfinding, networking, and meeting scheduling
    • OR Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 14+ years of experience in Technology and/or Marketing Technology and/or Event Operations, including but not limited to registration, content, speaker and schedule management, mobile apps, attendee wayfinding, networking, and meeting scheduling
    • OR equivalent experience.
  • 6+ years people management experience.
  • 6+ years technology/process improvement experience.
  • 10+ years experience with knowledge management and/or digital publishing modalities (e.g., Web, social media, in-product, training)
  • 10+ years experience in event technology.
  • 5+ years experience working in a complex, matrixed organization.
  • Experience executing in-person and digital events, inclusive of broadcast & streaming distribution.
  • Experience translating marketing objectives into creative and engaging technical solutions that create improved attendee experiences and drive business impact
  • Experience managing the technical components of multiple, high-profile events in a fast-paced environment.
  • Experience in developing programs and processes that scale.


Marketing Technology M6 - The typical base pay range for this role across the U.S. is USD $155,800 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $202,400 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

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At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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