OverviewThe Senior Director, Data Science & Personalization provides leadership for Sprouts' data science, machine learning, insights, and personalization capabilities. This role sets the vision and strategy for how advanced analytics and data-driven decisioning power personalized customer experiences and business growth across the organization. This leader is accountable for driving measurable business outcomes and ensuring Sprouts continues to build a durable competitive advantage through data. #LI-AD1
Essential FunctionsData Science & Personalization Strategy- Refine and own the enterprise data science and personalization vision, strategy, and roadmap in partnership with VP and Chief Customer Officer.
- Identify and prioritize the highest-value opportunities to apply machine learning, predictive analytics, and experimentation to drive customer engagement and revenue growth.
- Balance near-term business impact with long-term capability building and scalability.
- Serve as a senior thought leader on how data science can accelerate customer and enterprise value.
Lead Advanced Analytics & Machine Learning at Scale- Provide oversight and direction on machine learning models and analytical solutions development.
- Ensure models and solutions are robust, measurable, and continuously improved.
- Partner with IT leadership and Data Engineering to ensure scalable architecture, tools, and platforms support advanced analytics and personalization efforts.
Own Test-and-Learn & Decisioning Capabilities (Pod-Based Model)- Guide the organization's agile pod model for testing personalization ideas.
- Ensure fast, rigorous tests tied to clear business outcomes and rooted in customer insights and analytics.
- Leverage standardized and automated measurement to identify winning tests with stats sig confidence.
- Govern experiment flow so learnings become always-on capabilities.
Build, Lead & Develop Leaders- Lead and develop Data Science, Analytics and Insights teams.
- Establish clear expectations for leadership effectiveness, technical excellence, and business impact.
- Build succession plans and a strong talent pipeline to support current and future growth.
- Foster a culture of accountability, curiosity, and continuous improvement.
Influence & Partner Across the organization- Act as a senior strategic partner to leaders across the organization.
- Translate complex analytical concepts into clear, compelling business narratives.
- Ensure tight alignment within group between Data Science, Analytics and, Insights, as well as collaboration with marketing, merchandising, Finance and IT.
Governance, Standards & Responsible Data Use- Establish organizational standards for model governance, documentation, monitoring, and ethical data usage.
- Ensure data science efforts comply with privacy, security, and regulatory requirements.
- Oversee vendor relationships and selectively engage partners where acceleration is needed.
Knowledge, Skills, Abilities and Physical RequirementsKnowledge, Skills and Abilities- 12+ years of experience in data science, analytics, or related quantitative disciplines.
- 7+ years of experience leading and developing leaders and managers.
- Proven success deploying machine learning and advanced analytics solutions at scale.
- Strong background in statistics, experimentation, predictive modeling, and applied analytics.
- Demonstrated ability to influence executive stakeholders and drive enterprise-level change.
- Exceptional communication and leadership skills.
Preferred Qualifications- Experience in retail, grocery, eCommerce, or consumer-focused industries.
- Deep experience with personalization, recommendation systems, or decisioning platforms.
- Familiarity with modern cloud-based data and machine learning ecosystems.
- Advanced degree in Data Science, Computer Science, Statistics, or a related field.
BenefitsIn addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
- Competitive pay
- Sick time plan that you can use to support you or your immediate families health
- Vacation accrual plan
- Opportunities for career growth
- 15% discount for you and one other family member in your household on all purchases made at Sprouts
- Flexible schedules
- Employee Assistance Program (EAP)
- 401(K) Retirement savings plan with a generous company match
- Company paid life insurance
- Contests and appreciation events throughout the year full of prizes, food and fun!
Eligibility requirements may apply for the following benefits:
- Bonus based on company and/or individual performance
- Affordable benefit coverage, including medical, dental and vision
- Health Savings Account with company match
- Pre-tax Flexible Spending Accounts for healthcare and dependent care
- Company paid short-term disability coverage
- Paid parental leave for both mothers and fathers
- Paid holidays
Get Paid Every Day!Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to
transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday.
You can learn more by visiting
https://www.dailypay.com/partners/sprouts-farmers-market/.The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
