Responsibilities:- Executing against key deliverables, working with a large (~100 person), cross-functional team to successfully onboard new customers onto the R1 operating system.
- Anticipating and mitigating project risks; serving as an escalation point to remove barriers, putting our collective teams on a glide path to success.
- Monitoring and tracking all aspects of the customer onboarding including key milestones, deliverables and timelines.
- Frequently providing updates on work progress, obstacles and overall performance with focus on execution and progress towards delivery.
- Driving cross-functional alignment across both R1 and the customer organization.
- Developing deep operational expertise and understanding of R1's business model and pricing mechanics.
- Partner with Customer Executive team to align operational objectives.
- Serve as a thought leader for Customer CFO and Executive team.
- Building strong, enduring relationships across the customer enterprise.
- Delivering highly satisfied, referenceable customer counterparts (e.g. CFO/CEO and Executive Sponsor).
- Delivering Year 1 proforma expectations, including both cost and performance targets.
- Demonstrating a growth, solutions-oriented mindset and instilling a spirit of goodwill and collaboration across all teams.
- Participate in R1 strategy development as a thought leader and content expert sharing best practices, optimizing performance, and leading the transformation.
Required Qualifications:- Bachelor's degree or equivalent experience will be considered in lieu of degree.
- Must be willing to travel up to 25%.
- At least 10 years of Operational experience with at least 5 years in Revenue Cycle.
- Strategic vision across operational excellence in end-to-end solutions.
- Strong and broad understanding of Revenue Cycle Operations within a Hospital setting.
- Tenacity /Grit - This role will require getting deep into details and personally driving results in complex and challenging environments. While this work can be tedious, it is foundational to success.
- Analytical Skills - Understanding of complex Excel and Access and/or simple SQL are a plus. More important is mathematical / analytical aptitude, ability to translate operational concepts into measurable results, and vice versa.
- Leadership Skills - Strong communications and leadership skills, while acting as a role model and coaching team members in R1's core values.
- Change Management - The ability to help counterparts through difficult transitions to a new process, workflow, or situation.
- Interpersonal Skills - The ability to establish oneself as a peer and trusted partner for our client counterparts.
- Motivation / Drive - Successful candidates will be the quintessential self-starter and have a desire for continuous learning. Going beyond what is asked to take on new challenges and create innovative solutions is critical to success.
- Permanent US work authorization.
Desired Qualifications:For this US-based position, the base pay range is $152,163.00 - $231,483.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 25.00%
