The Trade Desk

Senior Director, Client Services

The Trade Desk$135K — $248K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of professional experience in relevant fields.
  • 6+ years of programmatic experience, preferably in trading or similar functions.
  • Demonstrated success in building and maintaining executive-level client relationships.
  • Proven revenue growth driver with experience in large, complex enterprise accounts.
  • 6+ years of experience in leadership roles, focusing on talent development and succession planning.

Responsibilities

  • Oversee a complex client portfolio and serve as the primary executive contact for C-suite relationships.
  • Define portfolio strategy aligning with company objectives and track progress towards revenue targets.
  • Build and manage a high-performing team to ensure year-over-year growth.
  • Make resource planning decisions across teams to maintain quality account support.
  • Develop future leaders through coaching and succession planning initiatives.
  • Act as a subject-matter expert on company offerings to support client needs and drive revenue.
  • Advocate for clients' product needs internally, influencing roadmapping priorities.
  • Establish and nurture trust-based senior relationships both internally and externally.
  • Collaborate with sales and trading leaders to ensure strategy alignment and performance enhancement.
  • Lead cross-functional initiatives to identify growth and efficiency opportunities.

Benefits

  • Comprehensive healthcare coverage with premiums fully paid for employees and dependents.
  • 401k plan with company match for retirement benefits.
  • Short and long-term disability coverage, and life insurance.
  • Well-being benefits and reimbursement for certain educational expenses.
  • Generous parental leave policy and allowable sick time.
  • Annual vacation time increasing from 120 hours to 160 hours in subsequent years.
  • 13 paid holidays recognized each year.
  • Option to purchase company stock at a discount through the Employee Stock Purchase Plan.
Full Job Description
What you'll do:
  • Own strategic oversight of a high complex portfolio, serving as the senior client-facing executive in key relationships with C-suite and senior decision-makers at agencies and brands.
  • Set portfolio strategy and goals that ladder up to broader vertical/company objectives, and own accountability for tracking and reporting progress against revenue and growth targets to senior leadership.
  • Build and scale a high-performing team to drive sustained YoY growth
  • Own team capacity planning and resourcing decisions across multiple pod, ensuring consistent, high-quality account support at scale.
  • Build a leadership pipeline: identify, coach, and develop future leaders, with direct accountability for succession planning on the team.
  • Serve as a subject-matter authority on company capabilities and differentiators, shaping how the broader org positions them to unlock revenue and solve complex client needs.
  • Act as the senior internal advocate for clients' product needs, influencing cross-functional and executive stakeholders on roadmap and prioritization.
  • Cultivate senior, trust-based relationships with key internal and external stakeholders, including at the executive level.
  • Partner with Sales and Trading leaders at a senior level to align strategy and drive performance across Client Services.
  • Lead cross-functional problem-solving with other functional leaders, identifying organization-wide opportunities for growth, efficiency, and effectiveness.

Who you are:
  • 10+ years of relevant professional experience, with 6+ years of programmatic experience in trading or a hands-on-keyboard function. Enterprise or B2B experience strongly preferred.
  • Demonstrated success building and scaling senior client relationships, including at the executive/C-suite level.
  • Proven track record driving significant revenue growth across large, complex enterprise accounts.
  • 6+ years of people leadership experience, including experience managing managers or senior individual contributors, with a track record of developing talent into next-level leadership roles.
  • Experience shaping strategy and influencing senior cross-functional and executive stakeholders.


In accordance with various US state laws, the range provided is the Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as variable compensation-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is

$135,400-$248,300 USD

About The Trade Desk

The Trade Desk is a global advertising technology company that provides a self-service platform for buyers of digital advertising. The company was founded in 2009 and is headquartered in Ventura, California. The Trade Desk's mission is to empower buyers of advertising with the tools they need to reach their target audiences in a more efficient and effective way. The company's platform allows buyers to manage their advertising campaigns across multiple channels, including display, video, mobile, and social. The Trade Desk's technology uses advanced algorithms and machine learning to optimize ad campaigns in real-time, ensuring that buyers get the best possible return on their investment.
Learn more about The Trade Desk
Size
1,967 employees
Market Cap
$21.4 billion
Industry
Net Income
$242.3 million
Founded
2009
5 Year Trend
+42.6%
Revenue
$836 million
NASDAQ

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