Senior Director, Client Growth & Strategy, HHS

Job number: 961

This is a hybrid position.

The Federal Civilian business unit supports many customers spanning the federal, commercial, and nonprofit space. Our customers include NOAA, NASA, IRS, the General Services Administration, Office of Personnel Management, the Library of Congress, Health & Human Services, and the FDIC. We partner with these agencies to build new capabilities, deliver products, establish data as a strategic asset for informed decision-making, modernize legacy systems, and build the digital service infrastructure necessary to scale their mission impact.

Primary Responsibilities

As a Senior Director of Client Growth and Strategy, HHS, you will help shape and execute Ad Hoc's growth strategy across the U.S. Department of Health and Human Services (HHS) and its Operating Divisions.

This is a hands-on growth leadership role for someone who understands the federal health market beyond the opportunity pipeline. You bring deep knowledge of HHS, its mission, organizational landscape, acquisition environment, technology priorities, and key stakeholders. You understand how strong delivery creates customer trust and how to turn that trust, market knowledge, and established relationships into qualified pipeline, capture strategies, and booked business.

Successful candidates may come from several paths. You may have built your foundation in federal health delivery, technology, consulting, program leadership, or operations before transitioning into growth and capture. You may be a former HHS or federal health leader who has successfully transitioned into industry. Or, you may come from a high-performing technology or product company where you have owned strategic HHS accounts and helped customers adopt modern platforms and solutions.

Regardless of path, you are comfortable wearing multiple hats. You can move from an executive customer conversation to developing an HHS account strategy, shaping an opportunity, working with technical teams on a solution, leading capture, and presenting a strategic pursuit to executive leadership.

Primary expectations include:

HHS Growth & Account Strategy

• Develop and execute growth strategies across HHS and priority HHS Operating Divisions and programs
• Bring deep knowledge of HHS customer missions, organizational structures, key stakeholders, acquisition strategies, technology environments, budgets, and competitive landscapes
• Leverage established HHS customer and industry relationships to strengthen Ad Hoc's positioning and identify new opportunities
• Build and manage a qualified, multi-year HHS pipeline aligned with company growth objectives
• Identify and pursue new business, recompetes, takeaways, task orders, and on-contract growth opportunities
• Identify whitespace within existing HHS relationships and expand into adjacent programs, offices, and Operating Divisions
• Develop and execute customer call plans and account strategies
• Forecast pipeline and bookings, communicate risks and opportunities, and maintain accountability for growth objectives
• Maximize existing contract vehicles while identifying additional vehicles and partnerships necessary to support HHS growth

Capture & Opportunity Leadership

• Lead strategic HHS pursuits from early identification and qualification through capture, proposal, negotiation, and award
• Shape opportunities before solicitation through customer relationships, mission knowledge, competitive intelligence, and understanding of HHS acquisition strategies
• Develop capture strategies, win themes, customer engagement plans, competitive positioning, teaming strategies, and price-to-win approaches
• Lead multidisciplinary pursuit teams across technical, delivery, pricing, contracts, recruiting, proposals, and executive leadership
• Lead or participate in gate reviews and provide recommendations regarding pursuit strategy and investment
• Develop relationships with strategic technology partners, primes, subcontractors, and organizations throughout the federal health ecosystem
• Maintain momentum and accountability throughout the pursuit lifecycle with a focus on converting qualified pipeline into booked business

Customer, Technology & Market Engagement

• Maintain and expand relationships with HHS executives, program leaders, acquisition stakeholders, technology leaders, and industry partners
• Understand customer mission and technology challenges and connect those needs to Ad Hoc's digital services capabilities
• Partner with technical and delivery leadership to develop differentiated solutions across digital modernization, cloud, data, AI, platforms, and emerging technologies
• Translate successful program delivery and customer satisfaction into organic and adjacent account growth
• Represent Ad Hoc with HHS customers, industry organizations, technology partners, and relevant federal health events
• Strengthen Ad Hoc's visibility and reputation across the HHS market

Growth Leadership

• Help cultivate and mature Ad Hoc's business development and capture practices
• Lead, coach, and develop growth professionals while remaining actively engaged in accounts and pursuits
• Establish clear expectations for pipeline development, account planning, capture execution, forecasting, and performance
• Partner across Growth, Delivery, Technology, Contracts, Finance, Talent Acquisition, and executive leadership
• Present HHS account strategy, pipeline, pursuits, risks, and investment recommendations to senior and executive leadership
• Identify emerging opportunities and market shifts across HHS and the broader federal health ecosystem

Required Qualifications

• Bachelor's degree and 10+ years of relevant professional experience
  • Relevant years of experience may be substituted for education
• Significant experience supporting HHS or the federal health market through business development, capture, delivery, consulting, technology, account leadership, or a combination of these areas
• Demonstrated experience developing and executing growth strategies within HHS
• Established customer, partner, and industry relationships within HHS and/or its Operating Divisions
• Strong understanding of the full federal growth lifecycle from account planning and opportunity identification through capture, proposal, award, and bookings
• Proven track record developing qualified pipeline and winning federal business
• Experience with new business, recompetes, takeaways, task orders, and/or on-contract growth
• Strong understanding of federal acquisition processes, contract vehicles, competitive positioning, and government contracting
• Experience leading multidisciplinary teams through complex federal pursuits
• Ability to balance account strategy, customer engagement, capture execution, team leadership, and organizational priorities
• Strong executive communication, relationship management, negotiation, and presentation skills
• Ability to work in a hybrid environment and travel throughout the Washington, DC metropolitan area and to customer or partner locations as needed

Preferred Qualifications

• Deep account knowledge and established relationships within HHS and its Operating Divisions
• Career progression from federal health delivery, program leadership, technology, consulting, engineering, data, or operations into growth, capture, or account leadership
• Experience as a former HHS or federal health employee who has successfully transitioned into industry
• Experience within a commercial technology or product company supporting HHS customers
• Proven track record personally contributing to measurable pipeline creation, bookings, revenue growth, and contract wins
• Experience leading strategic opportunities of $50M+ TCV, including large prime and Full and Open pursuits
• Experience shaping opportunities prior to RFP release
• Experience with GWACs, IDIQs, BPAs, and other federal contract vehicles
• Experience with Shipley or similar capture methodologies
• Experience developing strategic teaming and technology partnerships
• Experience selling or shaping solutions involving digital modernization, cloud, data and analytics, AI, platforms, or emerging technologies

To learn more about working at Ad Hoc, please visit: https://adhocteam.us/join

Benefits:

• Company-subsidized health, dental, and vision insurance
• Flexible PTO
• 401K with employer match
• Paid parental leave after one year of service
• Employee Assistance Program

job reference:

https://adhoc.team/