Senior Director, Account Management ( Remote )

AssistRx

$130K — $180K *
US-AnywhereRemote in Orlando, FL
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in management and interdisciplinary team settings
  • Experience in medical communications or healthcare advertising preferred
  • Strong understanding of scientific and technical concepts
  • Proficient in Word, Excel, PowerPoint, and business development techniques
  • Bachelor's degree required; advanced degree in healthcare is a plus

Responsibilities

  • Build and nurture relationships with clients and stakeholders
  • Communicate effectively to meet client expectations and troubleshoot issues
  • Develop deep knowledge of client products and market objectives
  • Manage budgeting and financial aspects of projects
  • Drive new business initiatives through proposals and client meetings
  • Achieve or exceed revenue targets for accounts
  • Lead hiring and training efforts for account team members

Benefits

  • Supportive and fast-paced work environment
  • Matching 401(k) with immediate vesting
  • Comprehensive medical, dental, and vision coverage
  • Life insurance and short-term disability benefits
Full Job Description
Responsibilities:
  • Establish and maintain strong relationships with client(s) and stakeholders
  • Ensure client expectations are met or exceeded on all levels by maintaining ongoing communication (written and verbal) with client and account team members and troubleshooting problems/issues as necessary.
  • Establish and maintain a thorough knowledge of client organizations, products, disease states, and marketing objectives.
  • Oversee budgeting, financial monitoring, and reconciliation of individual projects.
  • Pursue and acquire new business within current accounts by writing proposals, developing new business presentations, and regular on site client meetings.
  • Achieve or overachieve revenue for a given year for each account.
  • Hire, train, establish individualized career development plans, provide ongoing feedback, and conduct performance evaluations with direct reports.
  • Update senior management on account team activity, new business opportunities, financial analyses and projections.
  • Assign and manage account team workload.
  • Work with department managers to identify and manage internal and external resources.
  • Facilitate conflict resolution within and between departments or between account team members.
  • Participate and/or lead team meetings.
  • Adhere to all AssistRx policies and procedures.

Direct Reports may include:

Senior Account Manager, Account Manager, Associate Account Manager

Requirements

Desired Skills and Experience:
  • Minimum 7+ year's relevant job experience, including management responsibilities, interdisciplinary team involvement, marketing and/or communications within a professional agency setting is required.
  • Management experience in a medical communications company or healthcare advertising agency is preferred.
  • The ability to quickly grasp and retain scientific and technical concepts is required. Word, Excel, PowerPoint, Internet, strong presentation skills and business development skills are also required.

Education:

A bachelor's degree is required. An advanced is plus, especially in healthcare field

Benefits
  • Supportive, progressive, fast-paced environment
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance

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