Charles Schwab

Senior Digital Product Manager

Charles Schwab$120K — $145K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10+ years of digital product management experience, preferably in financial services or fintech
  • Exceptional written and verbal communication skills for organizational storytelling
  • Ability to analyze qualitative and quantitative data to identify opportunities
  • Experience with AI, automation, or workflow optimization in product contexts
  • Proficient with tools like Jira and Confluence for product management
  • High emotional intelligence for leading through uncertainty
  • Effective relationship builder with cross-functional collaboration abilities

Responsibilities

  • Manage the Wealth Skills backlog and roadmap
  • Lead efforts to define product requirements from advisor needs
  • Understand advisor workflows to identify process improvement opportunities
  • Integrate various business teams to streamline operations through digital solutions
  • Develop scalable solutions that reduce friction and enhance productivity
  • Create actionable roadmaps and user stories from stakeholder feedback
  • Communicate project updates and priorities to leadership

Benefits

  • Opportunities for professional development within a dynamic team
  • Collaborative team culture with cross-functional involvement
  • Engagement with emerging technologies like AI to shape future workflows
  • Supportive environment for managing multiple projects
  • Eligibility for bonus or incentive opportunities based on performance
Full Job Description
Your Opportunity

The Digital Wealth Advisory Experiences team is responsible for defining, delivering, and managing digital experiences that help advisors operate more efficiently and better serve clients. We are focused on simplifying complex advisor workflows and delivering capabilities that improve productivity through thoughtful product design, workflow optimization, automation, and emerging digital technologies.

 

We are looking for a product manager who is passionate about understanding advisor needs, navigating operational complexity, and partnering across business and technology teams to deliver meaningful outcomes.

 

The Senior Digital Product Manager (individual contributor) will work closely with stakeholders across Wealth, Retail, Technology, Operations, and Product teams to identify opportunities that improve advisor efficiency and reduce operational friction. You will play a critical role in defining, managing, and delivering advisor productivity capabilities, workflow automation solutions, and digital experiences that support the evolution of future-state, AI-assisted advisor workflows.

 

 

The Team Is Responsible For:

  • Defining, prioritizing, executing, and measuring the Wealth Experiences product roadmap and associated business outcomes
  • Delivering advisor-facing capabilities that improve productivity, reduce operational friction, and create measurable time savings
  • Identifying opportunities to streamline workflows and translating those opportunities into delivered solutions
  • Managing and executing a backlog of advisor productivity initiatives from discovery through implementation
  • Partnering with business, technology, and design teams to define requirements, prioritize investments, and drive delivery
  • Measuring outcomes, incorporating feedback, and continuously improving advisor-facing capabilities based on business, legal/compliance, technology, and advisor needs
  • Driving alignment across stakeholders to ensure solutions are scalable, adoptable, and deliver business value

 

What You'll Do:

  • Manage discovery and prioritization of Wealth Skills backlog and roadmap
  • Lead discovery and requirements definition efforts to translate business and advisor needs into prioritized product outcomes.
  • Develop a deep understanding of advisor, service, and operational workflows across wealth management functions, identifying opportunities to simplify handoffs, reduce friction, and improve productivity.
  • Serve as a product leader, connector, and integrator at the intersection of multiple business teams, building an understanding of how work flows across organizations and where digital capabilities can reduce complexity, improve efficiency, and enhance the advisor experience.
  • Leverage product management expertise to define and deliver scalable solutions that simplify complex workflows, reduce manual effort, and generate measurable advisor time savings.
  • Partner with business, technology, and design stakeholders to evaluate solution options, define requirements, and drive delivery of high-impact capabilities.
  • Translate operational insights and stakeholder feedback into actionable roadmaps, user stories, and measurable product outcomes.
  • Collaborate with UX, engineering, operations, and advisor teams to deliver solutions that are intuitive, scalable, and valuable.
  • Develop recommendations informed by workflow analysis, business objectives, user feedback, and product best practices.
  • Communicate roadmap priorities, delivery progress, risks, dependencies, and opportunities to leadership and stakeholders.
  • Help shape and deliver advisor productivity capabilities that support the ongoing evolution of AI-assisted workflows.
What you have

Required Qualifications:

  • Strong digital product management skills; 7-10+ years of digital product management experience, preferably with 5+ years in Financial Services, Wealth Management, Banking, Fintech, or related industries
  • Exceptional written and verbal communication skills; ability to communicate complex messages and trade-offs, tell a compelling story, and present to all levels of the organization
  • Demonstrated ability to synthesize qualitative and quantitative data from within a large cross-functional environment, identify opportunities, and drive recommendations
  • Experience applying AI, automation, or workflow optimization capabilities within a product, business, or operational context
  • Experience analyzing complex business processes and translating operational needs into scalable product solutions
  • Proficient with tools such as Jira, Confluence, VS Code, GitHub, Visio, and similar product platforms
  • High emotional intelligence; ability to manage uncertainty and lead through challenging projects and processes
  • Self-starter with outstanding organizational skills and ability to track multiple projects in parallel
  • Effective relationship builder; ability to partner cross-functionally and work effectively with various personality types at all levels of the organization
  • Comfort in a dynamic and fast-moving work environment, with a positive attitude and solid work ethic
  • Bachelor's Degree or equivalent practical experience

 

Preferred Qualifications:

  • Advanced degree in a related field
  • Experience leading AI initiatives from concept through delivery and adoption
  • Experience defining and prioritizing workflows, automations, integrations, or intelligence capabilities within a Wealth Management or Advisor platform
  • Experience leading large-scale product transformation initiatives
  • Experience delivering advisor productivity, workflow automation, or operational efficiency solutions

 

 In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ

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