U.S. Bank

Senior Digital Implementation & Testing Lead (Digital Channel)

U.S. Bank$105K — $124K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 8+ years in marketing or related field
  • 5-10+ years in technical project management and digital implementations
  • Strong experience with testing, QA, and UAT processes
  • Excellent problem-solving skills and ability to manage multiple projects
  • High ownership, urgency, and accountability
  • Experience in financial services or fintech environments

Responsibilities

  • Drive end-to-end testing for APS1 onboarding
  • Manage late-stage onboarding activities for financial institutions (FIs)
  • Resolve issues in the Exceptions Path for effective onboarding
  • Coordinate issue resolution across multiple stakeholders
  • Oversee vendor execution for timely project completions
  • Monitor and stabilize systems post-launch
  • Identify and implement process improvements for scalability

Benefits

  • Healthcare (medical, dental, vision)
  • Life insurance options
  • Short-term and long-term disability coverage
  • Parental leave and pregnancy disability benefits
  • 401(k) with employer contributions
  • Paid vacation days (2-5 weeks based on tenure)
  • Adoption assistance and sick leave accruals
Full Job Description
Job Description

The Senior APS1 Implementation & Testing Lead is responsible for driving the successful onboarding, testing, and launch of financial institutions (FIs) into Elan's digital acquisition programs, with a primary focus on APS1.

This role is highly execution-focused and plays a critical part in accelerating client launches by owning testing, resolving integration issues, and driving readiness across internal teams, external partners, and FI stakeholders.

The position operates at the intersection of digital product implementation, vendor coordination, and technical execution, ensuring FIs move efficiently from onboarding through launch and into production.

Key Responsibilities:

1. Testing & Launch Readiness (Primary Focus)

  • Own end-to-end testing for APS1 onboarding, including:


  • Test account setup and validation


  • Widget behavior and offer display verification


  • Data pass-through validation


  • Execute and manage UAT cycles across multiple FIs simultaneously


  • Ensure all readiness criteria are met prior to launch


  • Validate branding, configuration, and customer experience outputs


2. Drive FI Onboarding Through Gate 2 12 Launch

  • Actively manage late-stage onboarding activities for FIs


  • Ensure all technical, data, and configuration requirements are completed


  • Push FIs through final readiness steps to achieve go-live


  • Prevent delays by proactively identifying gaps and risks


3. Exception Path Resolution

  • Own resolution of FIs in the Exceptions Path


  • Identify and help resolve:


  • Data gaps


  • Suppression requirements


  • Missing integration inputs


  • Coordinate with FI technical teams, platform providers, and TransUnion to close issues


  • Reduce onboarding delays by accelerating clearance of exception requirements


4. Issue Triage & Resolution Across Partners

  • Act as primary point of coordination for issue resolution across:


  • TransUnion (APS1 widget, prescreen logic)


  • Online banking platforms (Q2, Alkami, Candescent, others)


  • Internal teams and FI partners


  • Quickly diagnose issues and determine likely root cause


  • Assign clear ownership and drive resolution to completion


  • Maintain issue tracking and escalation discipline


5. Vendor & Partner Execution Management

  • Work closely with external partners to ensure timely execution


  • Hold vendors accountable for timelines and deliverables


  • Facilitate technical discussions and ensure alignment across parties


  • Drive execution momentum across multiple organizations


6. Post-Launch Stabilization & Support

  • Monitor newly launched implementations for issues


  • Address defects, inconsistencies, and production gaps quickly


  • Support white-glove FI implementations and escalations


  • Ensure stable performance following FI launch


7. Process Improvement & Scalability

  • Identify recurring onboarding and testing issues


  • Develop repeatable testing frameworks, checklists, and workflows


  • Improve speed and consistency of FI onboarding


  • Support scaling from limited onboarding to multi-platform execution


Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Eight or more years of experience in marketing or related field

Preferred Skills/Experience

5-10+ years experience in:

o Technical project management

o Digital implementations

o Platform onboarding or integration-based roles

Strong experience with:

o Testing / QA / UAT processes

o Multi-party coordination across vendors and stakeholders

o Ability to understand and navigate:

Web-based integrations

Data dependencies and system interactions

o Proven ability to manage multiple parallel workstreams

o Strong problem-solving and issue resolution skills

o High sense of ownership, urgency, and accountability

o Excellent communication skills (clear, direct, concise)

o Experience in financial services, fintech, or regulated environment

Familiarity with:

o API or widget-based integrations

o Digital banking platforms or customer-facing web systems

o Experience working with third-party vendors (SaaS, martech, or platform providers)

o Exposure to data validation, testing environments, or system configuration workflows

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

Internship Programs

Kickstart your career with U.S. Bank’s internship programs. These opportunities are designed for ambitious students who want to gain hands-on experience and develop essential skills in a real-world setting. Our internships provide a platform to engage with experienced professionals and explore potential career paths within the company.

Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

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Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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