Responsibilities
The Senior Desktop Engineer serves as a highly skilled individual contributor responsible for the design, implementation, and support of enterprise desktop management solutions. This role provides advanced technical expertise and owns critical endpoint services while mentoring junior engineers and supporting strategic technology initiatives.
Key Responsibilities
- Design, implement, and maintain endpoint management solutions within SCCM and Intune.
- Own enterprise endpoint technologies including operating system deployment, software packaging, patch management, virtualization technologies, and endpoint configuration management.
- Lead complex troubleshooting and root cause analysis efforts. Primarily for Windows Enterprise.
- Deep understanding of how group policies impacts endpoints and how future implementations need to be rolled out
- Develop and maintain automation and scripting solutions.
- Create engineering standards and operational documentation.
- Support vulnerability remediation and endpoint security initiatives.
- Participate in architecture discussions and project planning.
- Evaluate new technologies and recommend improvements.
- Collaborate with application owners to package and deploy complex or robust applications.
- Support specialized environments including engineering workstations and virtual machines.
- Provide technical mentoring and knowledge transfer.
Technical Ownership Areas
- SCCM / Configuration Manager
- Windows Endpoint Management
- Group Policy Management
- Application Packaging
- Patch Management
- Endpoint Security
- Imaging and Deployment Services
- Device Lifecycle Management
- Endpoint Reporting and Analytics
- Engineering Workstation and VM Support
- Intune Windows Management
Qualifications
- 4+ years of desktop engineering experience.
- Advanced knowledge of Windows endpoint management platforms.
- Strong troubleshooting and automation skills.
- Experience leading technical initiatives without direct management responsibilities.
#LI-CH1
#LI-Hybrid
Company Benefits:
Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs.
Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection.
*100% paid by ADS.
