General Motors

Senior Design Producer, Web & App

General Motors$120K — $145K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in digital product design operations, project management, or related roles.
  • Experience leading cross-functional projects in design, product, and engineering.
  • Familiarity with design tools like Figma, Notion, Jira, and Confluence.
  • Strong communication skills for conveying complex ideas to diverse audiences.
  • Understanding of UX principles and product development lifecycles.
  • Ability to navigate executive forums and implement feedback effectively.
  • Passion for solving ambiguous challenges in design and collaboration.

Responsibilities

  • Lead delivery of design initiatives from concept to launch and iteration.
  • Translate product requirements into actionable design tasks and plans.
  • Facilitate alignment across teams on priorities and dependencies.
  • Conduct design ceremonies, including standups and sprint planning.
  • Create communication artifacts like roadmaps and status updates.
  • Identify and resolve project risks and blockers while managing expectations.
  • Promote the use of standardized tools and methodologies for design operations.

Benefits

  • Hybrid work model with on-site reporting at least 3 times a week.
  • Potential for relocation benefits.
  • Travel required is less than 25%.
Full Job Description

Job Description

The General Motors’ Human Interface Design organization creates the digital experiences that power our in‑vehicle software, mobile apps, and branded web platforms. In the HID Web & App Studio, we’re one team designing both the mobile apps and the web properties that connect GM's entire ecosystem, from brand discovery and shopping to ownership and daily driving, for customers, employees, and partners around the world. Our job is to turn complexity into meaning, and to redefine what vehicle ownership feels like in an AI-driven era. 

As a Senior Design Producer on the Web & App team, you will combine expert project management with a passion for user experience to lead the development and execution of key mobile and web design programs. You will plan projects, define milestones, assess risks, facilitate design ceremonies, translate complex product requirements into actionable design tasks, and ensure deadlines are met. As a systems-minded leader, you will coordinate work across design disciplines, and manage the complexity of software implementation in a cross-channel automotive environment.

What You’ll Do
  • Lead end-to-end delivery of design initiatives from concept and research through handoff, validation, launch and post-launch iteration while working closely with design leads, product, marketing and engineering partners. 

  • Translate product requirements into actionable design plans by defining milestones, assessing project scope and design capacity and aligning workload commitments and timing 

  • Facilitate alignment across design, product, engineering, program, and brand teams, ensuring shared understanding of priorities, dependencies, and decision points.

  • Lead weekly design ceremonies – standups, sprint planning, work shares, cross-functional syncs and leadership reviews.

  • Build communication artifacts—roadmaps, briefs, risks, and status updates—that improve visibility for cross-functional partners and senior leadership.

  • Identify and resolve risks, dependencies, and blockers by clarifying options, framing tradeoffs, organizing follow-ups, setting realistic expectations, and escalating strategically when needed.

  • Champion adoption of standardized tools, methodologies, and best practices that support multi-brand, multi-region design operations.


Your Skills & Abilities (Required Qualifications)
  • 7+ years of experience in digital product design operations, production, program or project management, or a related role supporting software or experience design teams.

  • Proven experience leading cross‑functional initiatives (for example, design, product management, engineering, and brand) delivering digital experiences across web, mobile, or in‑vehicle interfaces.

  • Strong familiarity with modern design and work‑tracking tools (i.e. Figma, Notion, Jira, Confluence), and the ability to help teams use them consistently.

  • Proficiency with Jira, Confluence, Figma, Notion, the Google Suite, and AI tools.

  • Excellent written and verbal communication skills, with the ability to translate technical, design, and operational details into clear, actionable language for diverse stakeholders.

  • Understanding of UX design principles, design systems, user-centered development, and product development lifecycles across software and hardware.

  • Proven ability to navigate executive-level review forums by setting clear context, capturing actionable feedback, and driving effective follow-through.

  • Passion for working on ambiguous problems and developing new frameworks for collaboration and execution.

  • Ability to operate with a high degree of ownership and autonomy in a hybrid environment and reliably report to a designated GM location on the schedule defined by the business.


What Will Give You a Competitive Edge (Preferred Qualifications)
  • Demonstrated ability to influence senior leaders, build consensus, and foster collaboration across disciplines and organizations without direct authority.

  • Ability to navigate ambiguity, break down complex, cross‑portfolio problems into clear steps and sequences, and take intelligent risks while maintaining a focus on quality, customer experience, and business outcomes.

  • Experience delivering customer-facing digital products across mobile applications and web properties, including account dashboards, identity and authentication flows, digital onboarding and activation, loyalty and rewards, and ownership or connected-services experiences.

  • Direct experience delivering customer-facing software or digital products in the automotive, connected-vehicle, or mobility industry is strongly preferred.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel <25% for this role. This job may be eligible for relocation benefits.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ

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