General Motors

Manager, Strategy & Operations, Brand & Product Communications

General Motors • $140K — $186K *
US-AnywhereRemote in United States
Business Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years of experience in strategic communications and executive support roles.
  • Proven track record developing materials for senior executives, including presentations and narratives.
  • Deep understanding of business planning and operational rigor in fast-paced environments.
  • Exceptional writing and editing skills for clarity and persuasion.
  • Ability to navigate and influence a complex matrixed organization effectively.
  • High level of executive presence and discretion, handling sensitive situations comfortably.
  • Strong strategic thinker with insight into broader business contexts.

Responsibilities

  • Lead high-impact strategic communications that translate business priorities into clear narratives.
  • Own the creation of executive presentations that are insight-driven and actionable.
  • Serve as a strategic partner for planning and execution with senior leadership.
  • Design operating rhythms to enhance clarity and accountability across projects.
  • Build and improve communication governance processes including calendars and templates.
  • Align communication strategies with organizational budgets and KPIs to guide priorities.
  • Synthesize inputs across functions to drive decision-making and alignment.

Benefits

  • Health and wellbeing benefit programs including medical, dental, and vision.
  • Retirement savings plan and tuition assistance programs available.
  • Paid vacation and holidays, along with life insurance options.
  • Employee assistance program and GM vehicle discounts.
  • Flexible spending accounts and health savings account options.
Full Job Description
Job Description

This is a senior strategic communications role with direct accountability for shaping and running the business of the function. The Manager, Strategy & Operations, Brand & Product Communications will serve as a trusted partner to the Vice President, Brand & Product Communications, operating across strategic planning, communications operations, executive support, organizational alignment and decision support. This high-judgment position will suit someone with chief of staff experience who can move seamlessly between shaping the work, sharpening the thinking, and designing and driving the operating rhythm behind it. The right person will help ensure that the organization is focused on the right priorities, that major pieces of work are grounded in strategic insight, and that the function operates with a consistently high standard of clarity, rigor, operational discipline and business relevance.

This role will require a strong communications operator with real strategic depth. They must be able to work across brands, products, corporate priorities, issues, events, leadership moments and internal touchpoints, while partnering closely with senior leaders and cross-functional teams to turn complex inputs into clear recommendations, persuasive narratives, executable plans and well-structured decisions. You will also help set the quality and operational bar for the function. You will work with leaders across the team to ensure strategies, operating plans, presentations, briefing materials, narratives, updates and leadership documents are not simply well written, but well argued, insight-led, operationally grounded and aligned to business priorities.

Key Responsibilities:
Strategic Communications & Operations Planning
  • Lead high-impact plans that turn business priorities and product/brand moments into clear narratives, strategies and decision-ready materials.
  • Own executive presentations and briefs that are insight-led, audience-focused, actionable and aligned to the business.


Business Planning, Operating Rhythm and Chief of Staff Support
  • Serve as a strategic partner to the Vice President on planning, prioritization and execution, calling out what needs attention or decision.
  • Design and refine the operating rhythm so direction becomes clear owners, timelines, metrics and follow-through.


Communications Operations, Governance and Measurement
  • Build and improve core operating mechanisms - calendars, intake, prioritization, reviews, templates and playbooks.
  • Align communications plans with budgets, headcount and KPIs, using performance insights to guide priorities, resourcing and process.


Cross-Functional Leadership and Influence
  • Work across communications, marketing, product, brand, operations, HR, finance and executives to synthesize inputs and drive alignment.
  • Act as connective tissue for the business, influencing without authority and knowing when to drive, challenge, escalate or simplify.


Insight, Judgment, Quality Control and Continuous Improvement
  • Turn ambiguity and complexity into clear choices, practical recommendations and executable plans.
  • Raise the bar on analysis, writing, structure and executive readiness, strengthening both the quality and impact of communications work.


Required Experience:
  • 10+ years of experience across strategic communications, executive communications, business planning, communications operations, chief of staff work, corporate strategy, brand strategy or related fields.
  • Meaningful experience supporting a senior leader in a role that required judgment, discretion, prioritization, operational rigor and strong cross-functional influence.
  • A strong track record developing high-quality strategic materials for senior executives, including presentations, narratives, briefing documents, talking points, recommendations and organizational communications.
  • Demonstrated success working across a complex matrixed organization and influencing senior stakeholders across multiple functions.
  • Proven ability to move between strategy and execution. This person must be equally comfortable shaping the narrative, pressure-testing the substance, designing the operating approach and helping drive the follow-through.
  • Exceptional writer and editor with the ability to make complex material clear, concise, persuasive and decision-useful.
  • Strong strategic thinker with the ability to identify the signal in the noise, clarify the central issue, frame actionable recommendations and translate them into workable plans.
  • Excellent business judgment and organizational instincts. Ability to understand the broader context around a decision, not just the communications dimension, and to reflect that in both strategy and operations.
  • High level of executive presence, maturity and discretion. Comfortable operating in sensitive situations and handling confidential information.
  • Strong operating discipline. Able to design and manage multiple workstreams, maintain momentum across priorities, create structure in ambiguity and build repeatable processes that scale.
  • Ability to challenge constructively, give direct feedback and improve the quality and operational readiness of work across a team.


Preferred Background:
  • Experience in automotive, mobility, consumer brand, corporate affairs, public affairs, marketing communications or another fast-paced, high-visibility environment.
  • Experience in a role that combined strategic communications with business planning, communications operations, chief of staff responsibilities or senior executive support.
  • Experience working in a highly matrixed global organization with multiple brands, senior stakeholders and competing priorities.


Compensation:

The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws.

The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
  • The salary range for this role is ($140,100 - $186,700). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
  • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

#LI-MO1
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.This job may be eligible for relocation benefits.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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