Senior Delivery Manager

Seekr

$120K — $150K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-10 years of experience in technology or consulting fields.
  • Strong understanding of Government/Military program management.
  • Bachelor's degree in a technical discipline (Business, Computer Science, Data Science, etc.).
  • Proficient in software development tools like Jira and Slack.
  • Skilled at bridging business and technical aspects of software implementation projects.
  • Experience presenting to senior executives with consultative selling skills.
  • Exceptional communication, organization, and problem-solving abilities.

Responsibilities

  • Create impactful use cases that articulate business value and translate them into specific requirements.
  • Lead a diverse team in implementing solutions, collaborating closely with Seekr's internal teams.
  • Prepare executive briefings on the roadmap and implementation aligned to Seekr products.
  • Engage in technical details to ensure seamless delivery and quality assurance.
  • Produce detailed documentation to support customer success, including reports and specifications.
  • Facilitate Sprint reviews with both customers and team members.
  • Build strong advisory relationships with customers to proactively manage communications and expectations.

Benefits

  • Opportunity to work on meaningful AI projects with a talented team.
  • Equity ownership through RSUs, allowing participation in company success.
  • Unlimited PTO and 14 paid holidays for work-life balance.
  • Flexible hybrid work model with locations in Reston, VA and Austin, TX.
  • Robust total rewards package supporting long-term employee growth.
  • 401(k) matching to enhance retirement savings.
  • Comprehensive health coverage from day one, including family plans.
  • Paid parental leave for welcoming a new child.
Full Job Description
About the Opportunity

Seekr is seeking an experienced and mission-driven Senior Delivery Manager to lead and manage all customer facing activities as part of the delivery of Seekr Agentic AI software applications and services. A successful candidate is a highly skilled engagement manager with experience in enterprise software and professional services. This role is distinguished from a Project Manager in that the candidate brings a combination of technical skills in software application development, AI/ML, predictive analytics and/or data integration along with traditional project management capabilities. Domain experience in any of the following industries is also highly valued: government/military, supply chain, cybersecurity, intelligence. This is a critical leadership role that requires someone who can operate with minimal oversight, build customer relationships, support technical delivery of software applications, and serve as the trusted liaison between Seekr and our U.S. Government customers.

Duties and Responsibilities

CUSTOMER DELIVERY MANAGEMENT
  • Craft compelling use cases that drive business value and translate use cases into requirements and specifications.
  • Lead a multi-disciplinary engagement team to perform implementation activities in collaboration with other Seekr team members from Application Development, Data Integration, Data Science, Products, and DevOps.
  • Prepare and brief executive customer stakeholders on future use case roadmap and implementation plans aligned to Seekr solutions.
  • Dive into technical details and lead activities to ensure successful delivery to our customers (e.g., functional scoping, application and data integration quality assurance, conduct training sessions, issue debugging and resolution).
  • Develop polished deliverables and other documentation to enable customer success. Deliverables may include monthly or quarterly status reports, application specification documents, data source summary reports, customer stakeholder interview summaries, final reports, financial reports, GUI design documents, functional specification documents, use-case summaries, user persona descriptions.
  • Lead Sprint reviews with customers and Seekr team members.
  • Effectively and proactively communicate with customers and build a trusted advisor relationship.
  • Track, anticipate and address data, development, deployment, or scaling challenges before they become risks.

SEEKR DELIVERY COORDINATION
  • Support scoping of customer applications to include delivery team members, applicable roles, projected timelines, and infrastructure sizing.
  • Track, anticipate and address Seekr-internal challenges before they become risks.
  • Effectively and proactively communicate with internal teams and build a trusted advisor relationship.
  • Conduct regular SCRUM meetings to review progress made on project objectives with internal team members.

Qualifications

REQUIRED
  • Minimum of 8-10 years of professional experience in a related technology or consulting field.
  • In-depth working knowledge of Government / Military program management.
  • Bachelor's degree in technical field including Business, Computer Science, Mathematics, Data Science or a related discipline.
  • Experience in using Jira, Atlassian, Slack, and other prominent software development tools.
  • Demonstrated ability to navigate between the business and technical domains of a software implementation project, providing leadership in both.
  • Experience in presentation and communication with senior executive stakeholders, specifically around consultative selling and positioning.
  • Excellent presentation, written, communication and interpersonal skills.
  • Strong organizational, communication, and problem-solving skills with the ability to manage competing priorities in a fast-paced environment.

PREFERRED
  • Active DoD Security Clearance at the Top-Secret level; greater consideration with eligibility for TS/SCI.
  • Master's or Advanced degree in technical field including Business, Computer Science, Mathematics, Data Science or a related discipline.
  • Experience supporting a small business or startup environment
  • PMP certification (actively held or previously achieved)


Company Benefits:
  • Meaningful Mission & Impact - Work with a deeply talented, collaborative team solving some of the toughest AI challenges that matter.
  • Equity Ownership - RSUs that let you share directly in Seekr's long-term success and growth.
  • Time Off That Respects Real Life - Unlimited PTO plus 14 paid company holidays to truly recharge.
  • Work Your Way - A flexible hybrid work environment with offices in Reston, VA and Austin, TX.
  • Competitive Total Rewards - A role-appropriate compensation structure that supports long-term growth, including base salary, bonuses, or commission plans depending on role.
  • 401(k) with Company Match - Build your future with a retirement plan that includes employer matching.
  • Comprehensive Health & Wellness - Medical, dental, vision, and life insurance coverage starting day one-for you and your family.
  • Parental Leave - Paid parental leave to support employees as they welcome a new child through birth, adoption, or foster placement.

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