EXL Service

Senior Data Scientist

EXL Service$120K — $150K *
US-AnywhereRemote in Canada
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-6 years of experience in advanced analytics/data science
  • Strong preference for insurance domain experience including P&C, Life, Health, Group Benefits, or Claims
  • Proven track record of delivering end-to-end ML solutions in production environments
  • Hands-on experience with Python and ML libraries like pandas, scikit-learn, and XGBoost
  • Deep understanding of feature engineering and handling imbalanced datasets
  • Experience with SQL and large datasets
  • Strong communication skills for engaging with both technical and non-technical stakeholders

Responsibilities

  • Design, develop, and review machine learning solutions for various insurance domains
  • Take ownership of feature engineering and model training processes
  • Ensure model explainability and governance in compliance with industry regulations
  • Act as the client-facing data scientist managing stakeholder relationships
  • Translate business problems into actionable analytics use cases and solutions
  • Participate in architecture discussions and model walkthroughs with stakeholders
  • Collaborate closely with data engineering and MLOps teams to ensure model readiness

Benefits

  • Collaborative environment with opportunities to work with offshore teams
  • Engagement with high-impact projects within the insurance sector
  • Opportunities for professional development and growth in analytics
  • Involvement in modern cloud-based analytics platforms
  • Ability to translate complex data science concepts for various audiences
Full Job Description
JOB DESCRIPTION

We are seeking a senior data scientist to lead delivery of advanced analytics and machine learning solutions for a large scale transformation program within insurance practice.

This role is critical to bridging business objectives, data science execution, and delivery excellence. The individual will remain deeply involved in model development and technical design, while also coordinate with offshore team to ensure delivery quality.


JOB RESPONSIBILITIES
  1. Technical & Solution Leadership
  • Design, develop, and review machine learning solutions across insurance domains, including claims, underwriting, sales and marketing.
  • Take ownership of:
    • Feature engineering using large-scale insurance datasets
    • Model selection, training, validation, and performance tuning
    • Handling highly imbalanced datasets, weak labels, and proxy targets
    • Translating business rules into ML features / hybrid rule-ML systems
  • Ensure model explainability, stability, and governance aligned with insurance and regulatory expectations (e.g., interpretable ML, bias mitigation).

2. Stakeholder & Program Collaboration

  • Act as the client facing data scientist who manages client relationships
    • Prepare demos and sprint review materials
  • Translate high-level business problems into:
    • Well-defined analytics use cases
    • Modeling approaches and delivery plans
  • Participate in:
    • Architecture and solution design discussions
    • Model walkthroughs with technical and business stakeholders
    • UAT discussions and model acceptance criteria definition
  • Communicate risks, dependencies, and delivery trade-offs early and clearly.

3. Data, Platform & MLOps Alignment

  • Work with data engineering and platform teams to:
    • Shape analytical data models and feature stores
    • Ensure production readiness of models
  • Contribute to:
    • MLOps design (model versioning, monitoring, retraining strategies)
    • Deployment patterns on modern analytics platforms (e.g., cloud-based data & ML stacks)
  • Ensure models meet enterprise standards for scalability, reliability, and auditability.

JOB QUALIFICATIONS

Experience & Domain

  • 5 6 years of experience in advanced analytics / data science
  • Insurance domain experience (P&C, Life, Health, Group Benefits, or Claims) strongly preferred.
  • Proven experience delivering end-to-end ML solutions in production environments

Technical Skills

  • Strong hands-on experience in:
    • Python (pandas, scikit-learn, XGBoost / LightGBM, etc.)
    • Statistical modeling and ML algorithms (classification, regression, segmentation)
  • Deep understanding of:
    • Feature engineering on transactional / behavioral data
    • Imbalanced classification techniques
    • Model evaluation, stability, and drift monitoring
  • Experience working with SQL and large-scale datasets.
  • Familiarity with modern ML platforms, cloud data environments, or analytics fabrics is a plus.

Stakeholder Management & Communication

  • Experience working with offshore or distributed data science teams.
  • Strong story telling skills to explain complex analytical concepts to:
    • Non-technical stakeholders
    • Onsite leadership and clients
  • Comfortable working across time zones and in a matrix delivery model.

Preferred / Nice-to-Have

  • Exposure to:
    • Model governance and regulatory expectations
    • Explainable AI (XAI) techniques
    • MLOps pipelines and CI/CD for analytics

About EXL Service

EXL Service is a leading operations management and analytics company that helps businesses enhance growth and profitability. The company provides services in areas such as finance and accounting, customer service, and healthcare. EXL Service was founded in 1999 and is headquartered in New York, New York.
Learn more about EXL Service
Size
31,000 employees
Industry

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