Job DescriptionWhat is the Opportunity?The Network Security Service Operations team safeguards RBC and CNB's Network Infrastructure by tracking and remediating vulnerabilities and mitigating service outages. In this role, you will provide technical expertise necessary for the successful implementation, maintenance and support of modern security technologies. You will be regularly working with technical and business partners, vendors to resolve incidents/problems, perform root cause analysis, and deliver infrastructure upgrades and stability across the global RBC and CNB Enterprise (North & South America, Caribbean, Europe, Asia-Pacific).
What will you do?- Responding to network security event and incident escalations from first-level support Network Operations, internal/external clients and business partners
- Performing root cause analysis with vendor engineers and escalation teams for incidents and problems, along with implementing permanent solutions
- Responsible for planning and executing software code upgrades including patch management to maintain Technology Currency
- Execution of network and security infrastructure configuration changes across the global enterprise to adhere to technical security standards and resolve vulnerabilities
- Creating and continuously improving support / process documentation
- Security lead for Planned activities such as Disaster Recovery exercise, power maintenance activities and major network changes
- Participating in meetings and training sessions to review and understand new technologies
- Provide technical requirements and validate functionality in the lab before production implementation
- Identify and recommend opportunities for automation of repetitive tasks
What do you need to succeed? Must Have:- Strong experience working with one or more of the following network and security appliances/vendors:
- Palo Alto, Cisco ASA,CheckPoint, Fortinet, Pulse Secure, Citrix, SSLv, Cisco Firepower, Blue Coat ProxySG, FireEye, Arbor, Akamai
- Excellent understanding of TCP/IP, including packet inspection/protocol analysis using packet analyzers for troubleshooting is highly desired
- Good understanding of key protocols such as HTTP/HTTPS, FTP/SFTP, Telnet, SSL, NAT, IPSEC, etc.
- Excellent understanding of the OSI model
Nice-to-Have:- CISSP certification
- CCNP R&S certification or equivalent level of knowledge
What's in it for you?- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
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Job SkillsBlue Coat ProxySG, Communication, Critical Thinking, Cyber Security Management, Decision Making, Firewalls, Group Problem Solving, Information Security, Information Technology Security, Network Defense, Network Security Technologies, ServiceNow Platform
Additional Job DetailsAddress:330 FRONT ST W:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:TECHNOLOGY AND OPERATIONS
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-06-25
Application Deadline:2026-07-17
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
