Cisco

Senior Customer Success Architect, Isovalent

Cisco$126K — $160K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's + 8 years of experience or Master's + 6 years of experience in a related field
  • 3+ years of experience with advanced Kubernetes architectural components
  • 3+ years of experience facilitating Kubernetes adoption in production environments across major cloud providers
  • 3+ years of networking expertise, particularly in Kubernetes networking

Responsibilities

  • Support customers in utilizing Cisco Isovalent Enterprise Platform software
  • Collaborate with customer accounts to enhance value realization through implementation and rollout
  • Establish trust with key customer stakeholders as an advisor
  • Facilitate workshops on product capabilities to enhance customer understanding
  • Work with engineering and support teams to resolve customer issues
  • Develop training materials, reference architectures, and product documentation to improve customer engagement
  • Stay updated with technology advancements and foster learning among peers

Benefits

  • Comprehensive health benefits
  • Flexible work hours and location
  • Opportunities for professional development
  • Collaborative work environment with a focus on teamwork
  • Access to cutting-edge technology and tools
Full Job Description
The application window is expected to close on: 07/08/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Your Impact

The Customer Success Architect (CSA) team is a distributed team of subject matter experts Kubernetes, Cloud Native technologies and networking. The team is the primary of our customers' value realization with Cisco Isovalent Enterprise Platform. CSAs engage daily with customers. They are thought leaders who bring their deep expertise in cloud native technologies to make sure our customers are running reliable production workloads. They are also great collaborators and problem solvers, not afraid of coordinating and engaging with multiple groups (engineering, partners, product, marketing etc...) to bring the best of Cisco Isovalent and our product with the help of our customers. Last, CSAs are great coaches, capable of distilling new concepts and technologies to our customers and presenting various solutions and their tradeoffs to our customers. Above all, CSAs are amazing teammates. In this role, you will:
  • Help our customers be successful with Cisco Isovalent Enterprise Platform software: Isovalent Networking for Kubernetes (Cilium), Isovalent Runtime Security (Tetragon), Isovalent Load Balancer and others.
  • Engage with assigned customer accounts to accelerate their value realization by designing, implementing and guiding production rollouts.
  • Build deep technical relationships with key customer stakeholders and be a trusted advisor.
  • Conduct workshops for customers on our existing and new product capabilities.
  • Leverage your customer's domain knowledge to collaborate with engineering and support teams to unblock customer issues.
  • Help create workshops, training material, reference architectures, product documentations and any relevant artifact that would help us provide additional value to our customers, deepen their understanding of our technology and run the most reliably in production.
  • Be continuously passionate about technology, an expert opinion and prior experience with Open Source Software (OSS), Kubernetes and cloud providers to build enterprise grade, scaled solutions solving networking, security, and observability needs for cloud native infrastructure.
  • Have a hunger to learn leading technology and collaborate with world class technical talent.


Minimum Qualifications:
  • Bachelor's + 8 years of experience or Master's + 6 years of experience or equivalent industry experience
  • 3+ years of experience in advanced Kubernetes architectural components and their relationships
  • 3+ years of experience leading or playing a critical role in helping customers adopt Kubernetes and auxiliary cloud-native technologies at scale in production environments to include experience with at least one major cloud provider (AWS, Azure, or GCP).
  • 3+ years of experience in networking knowledge, including in-depth experience with Kubernetes networking.


Preferred Qualifications:
  • Knowledge of best practices for operating systems security and their application in cloud-native technologies.
  • Experience embedding monitoring in designed solutions and understanding the pillars of observability.
  • Experience designing enterprise-grade Kubernetes-based systems.
  • Familiarity with automation tools and technologies for repetitive tasks.
  • Ability to provide well-structured technical reasoning and insights about various technologies in the CNCF landscape.
  • Ability to make informed recommendations for cloud-native solutions based on technical and business needs.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

Similar Jobs

More Jobs at Cisco

More Enterprise Technology Jobs

Find similar Senior Customer Success Architect, Isovalent jobs: