Edgewell Personal Care Company

Senior Customer Development Manager

Edgewell Personal Care Company$136K — $200K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, or related field (MBA preferred).
  • 7+ years of experience in sales, customer development, or brand/commercial roles, particularly in CPG or retail.
  • Proven leadership capabilities in cross-functional initiatives and influencing senior stakeholders.
  • Strong strategic, analytical, and communication skills with a successful results-driven track record.

Responsibilities

  • Provide strategic leadership in developing customer and channel-specific sales strategies.
  • Partner with senior leaders to align sales strategies with growth objectives.
  • Develop compelling customer selling stories and ensure high-quality execution.
  • Manage adherence to commercial guidelines regarding pricing and promotions.
  • Identify and resolve channel conflicts related to pricing and promotions.
  • Lead collaboration with Demand Planning on performance risks and corrective actions.
  • Mentor and develop team members to build commercial and analytical capabilities.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Life, accident, and disability insurance.
  • Wellness programs that support employee health.
Full Job Description
Key Responsibilities

Strategic Sales & Commercial Leadership

Provides strategic leadership in the development and execution of customer- and channel-specific sales strategies that advance the brand's long-term ambition. Partners closely with senior commercial and customer leaders to ensure alignment with category strategy, enterprise priorities, and growth objectives.

Enterprise Cross-Functional Partnership

Serves as a senior brand and commercial thought partner to Customer, Category, Marketing,Finance, RGM, Demand Planning and Sales Operations teams to:
  • Champion the brand strategy and ensure consistent, high-quality execution across customers and channels.
  • Translate enterprise brand and category strategies into scalable, customer-specific commercial plans that drive sustainable growth.
  • Influence decision-making at senior levels through clear insights, recommendations, and trade-offs.

Customer Selling Strategy & Storytelling

Owns the development of best-in-class customer selling stories and materials, setting the standard for strategic narrative, insight-led selling, and value proposition articulation. Ensures customer-facing materials clearly connect brand strategy, category dynamics, and customer-specific growth opportunities.

Commercial Governance & Decision Frameworks

Owns adherence to commercial guidelines, including pricing strategy, trade investment principles, and promotional guardrails. Provides governance to ensure customer plans protect brand equity, profitability, and long-term value creation, while enabling thoughtful flexibility where required.

Marketplace & Price Compression Management

Identify, manage and resolve channel and customer conflicts including market pricing, promotion activation and exclusive assortment choices. Develop strategies to mitigate price compression risk in the marketplace. Enforce promo guardrails and manage the approval process for promo guardrail exceptions.

Integrated Business Planning & Forecasting

Leads collaboration with Demand Planning teams to proactively identify performance risks and opportunities, and lead the development of corrective actions, commercial initiatives, and promotional strategies to close gaps.

Performance Management & Insight Generation

Supports performance tracking and analysis across customers and channels, including KPIs, trade effectiveness, and ROI of customer programs in partnership with RGM and analytics teams. Synthesizes insights into clear recommendations, continuously refining strategies and elevating commercial effectiveness.

Team Leadership & Capability Building

Provides mentorship, coaching, and guidance to managers and junior team members. Builds commercial and analytical capability within the team and fosters a high-performance, collaborative culture.

Qualifications:

Bachelor's degree in Business, Marketing, or related field (MBA preferred).

7+ years of progressive experience in sales, customer development, or brand/commercial roles within CPG or retail.

Proven ability to lead complex, cross-functional initiatives and influence senior stakeholders.

Strong strategic, analytical, and communication skills with a track record of driving results.

The salary range for this position is $136,000-$200,000. Compensation for this position varies based on a range of equal opportunity factors, including but not limited to role scope, level of experience, relevant skills, education and credentials, external and internal benchmarks for equivalent roles and experience, business sector, and geographic location. Compensation decisions are based on the specific facts and circumstances of each case. In addition to base salary, the total rewards package may also include, for eligible roles, bonus, and long-term Incentive. Edgewell offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Your Talent Acquisition Partner can provide additional details regarding total rewards offerings and the applicable salary range for the relevant location(s) during the hiring process.

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About Edgewell Personal Care Company

Edgewell Personal Care Company is an American consumer goods company headquartered in Shelton, Connecticut. The company was formed in 2015 following the corporate spin-off from Energizer Holdings. Edgewell Personal Care's brands include Schick and Wilkinson Sword razors, Playtex and o.b. tampons, Banana Boat and Hawaiian Tropic sunscreens, and Edge and Skintimate shave gels. The company has approximately 6,000 employees worldwide and sells products in more than 50 markets.
Learn more about Edgewell Personal Care Company
Size
6,900 employees
Market Cap
$2 billion
Industry
Net Income
$62.9 million
Founded
1999
5 Year Trend
-1.1%
Revenue
$1.9 billion
NASDAQ

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