General Mills

Senior Customer Business Manager - Walmart, Pet

General Mills$128K — $193K *
Food & Beverages
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of CPG sales experience, particularly with Walmart.
  • Significant experience in account management or national account leadership.
  • Expertise in Walmart's core systems (Scintilla, Luminate) and other data sources (Nielsen, Circana).
  • Demonstrated success in managing complex customer plans and negotiations.
  • Strong commercial acumen in trade mechanics, assortment, and pricing strategies.
  • Proven track record of influencing cross-functional teams and leading through complexity.
  • Ability to develop and lead high-performing talent.

Responsibilities

  • Lead the General Mills Pet business with Walmart across key categories.
  • Build strategic omnichannel plans to enhance distribution and execution at Walmart.
  • Engage regularly with senior-level Walmart customer relationships, including merchant teams.
  • Conduct key selling processes like line reviews and major planning milestones.
  • Convert business strategies into actionable customer-facing plans for growth.
  • Utilize data analysis for performance assessment and strategic conversations.
  • Oversee monthly business execution with a focus on demand forecasting.

Benefits

  • Health and wellness benefits.
  • Retirement and financial wellbeing programs.
  • Time-off programs for work-life balance.
  • Wellbeing support resources.
  • Eligibility for an annual incentive program based on performance.
Full Job Description
We are looking for a Sr. Customer Business Manager - Walmart, Pet to help unlock the next wave of growth for a portfolio of premium, disruptive pet brands. Reporting to the Walmart Sales Director, this role leads the customer relationship for key Walmart pet categories and partners across internal teams and customer contacts to deliver strong omnichannel growth. This is a high-visibility role that blends strategy and execution. The right candidate will know how to work in the rhythm of the Walmart business, move quickly from data to insight to action, and lead complex workstreams with clarity. Strong candidates will bring a learning mentality, challenger mindset, strong commercial judgment, and the ability to simplify complexity while driving results. WHY THIS ROLE? 3 Opportunity to lead important Walmart relationships in a large, complex, high-visibility pet business 3 Exposure to a fast-growing portfolio of premium and disruptive pet brands, including opportunities to help shape future expansion 3 A role with both strategic ownership and hands-on impact in one of the most dynamic customer environments in CPG 3 A team and category where strong talent can broaden their skillset, lead meaningful work, and help drive the next chapter of growth KEY ACCOUNTABILITIES 3 Lead the General Mills Pet business with Walmart across key categories 3 Own senior-level customer relationships across a complex Walmart business and lead regular engagement with merchant and category teams 3 Build and implement strategic omnichannel plans that grow distribution, assortment, share, and execution both in-store and online 3 Lead key selling processes such as line reviews, customer check-ins, and major planning milestones, partnering cross-functionally to deliver strong, insight-led customer presentations 3 Translate business strategy into customer-facing plans that will win with Walmart and unlock growth across premium pet brands 3 Use data to assess performance quickly, identify issues and opportunities, and drive both tactical decisions and strategic customer conversations 3 Lead demand forecasting and monthly business execution with strong attention to detail and follow-through 3 Partner closely with Finance, Supply Chain, Trade Marketing, Brand, and eCommerce teams to align priorities and execute effectively 3 Guide the work and priorities of an analytics-focused team while developing talent and building capability for the future 3 Demonstrate engaging leader values with inclusive behaviors that help teams win together, continuously innovate, and champion belonging MINIMUM QUALIFICATIONS 3 8+ years of CPG sales experience, including meaningful experience managing Walmart 3 Experience at a similar level in account management, customer business management, or national account leadership 3 Strong command of Walmart's core systems and tools (Scintilla (Luminate)) or other syndicated data sources such as Circana, Nielsen, or Numerator 3 Proven ability to manage complex customer plans and negotiate effectively in a fast-moving retail environment 3 Strong commercial acumen, including understanding trade mechanics, forecasting, assortment, pricing, and how to use data to drive strong business outcomes 3 Demonstrated ability to lead through complexity, balance strategic thinking with day-to-day execution, and influence cross-functional partners 3 Experience leading and developing high-performing talent 3 Strong communication skills with the ability to simplify issues and opportunities into clear, actionable recommendations 3 Pet experience is a plus, but we welcome strong candidates from food, non-food, and broader CPG backgrounds ADDITIONAL CONSIDERATIONS 3 This role is based in Rogers, Arkansas and follows General Mills' North America in-office expectation of four days a week, Monday through Thursday. Friday remains a standard workday, with flexibility to work remotely depending on business needs and team norms. 3 International relocation or international remote working arrangements (outside of the US) will not be considered. 3 Applicants must be currently authorized to work in the U.S. General Mills will not sponsor applicants for a U.S. work visa. 3 This role is located in Rogers, Arkansas and will not consider remote applicants or international applications. General Mills will provide relocation to the candidate selected for this role as long as they meet the relocation assistance policy. Salary Range The salary range for this position is $128900.00 - $193400.00 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

About General Mills

General Mills is a food company that manufactures and markets branded consumer foods sold through retail stores. They're one of the world's largest food companies, marketing in more than 100 countries. They categorize their sales into three core business segments: U.S. Retail, International, and Convenience Stores & Foodservice. U.S. Retail includes seven divisions that market brands such as Cheerios, Yoplait yogurt, Pillsbury refrigerated dough, and Betty Crocker baking products. Its International sales exclude their proportionate share of two joint ventures: Cereal Partners Worldwide and Häagen-Dazs Japan.

General Mills Careers

Join the dynamic team at General Mills, a leader in global food production, where innovation and quality meet to create products loved around the world. This is an unparalleled opportunity to become part of a company that values growth, leadership, and diversity. Work You’ll Do At General Mills, you will be part of a team that’s dedicated to making food the world loves. With a variety of job opportunities ranging from food science to marketing, our company is an ideal place for professionals who are eager to drive innovation in the food industry. Transform the industry with your unique skills and help General Mills lead the way in global food solutions. Our commitment to digital innovation and sustainability makes us a standout in the marketplace, offering a unique position for our employees to lead and excel. Collaborate with a global team of professionals who are at the forefront of food technology and consumer trends. General Mills is not just about great food—it’s about great people who are committed to creating exceptional products. Introducing the General Mills Leadership and Development Programs We are committed to fostering leadership and professional growth through our comprehensive training programs. These include targeted diversity training and development initiatives designed to help you master your professional and personal goals. Do Innovative Work Join our team of over 38,000 dedicated professionals who are passionate about food, quality, and innovation. At General Mills, you will work at the intersection of culinary art and cutting-edge technology, ensuring that we continue to deliver outstanding products. Be Part of a Great Team Experience the power of teamwork at General Mills. Our culture promotes collaboration and respect, making our company a place where professionals thrive. Enjoy the benefits of working in a supportive and dynamic environment where your contributions are valued and recognized. Future-Proof Your Career General Mills offers a range of career paths and job opportunities that can help you achieve your career ambitions. From internships to full-time positions, our company supports your growth with robust training and development programs that prepare you for leadership roles within the industry. Explore Discover how General Mills is revolutionizing the food industry through continuous innovation and a commitment to excellence. Learn about our latest projects and how our team is leading the charge in food science and safety. The General Mills Commitment Our combined service capabilities and dedication to employee development help our team members excel in their careers and contribute to industry-leading innovations. Clients and consumers trust General Mills for quality and creativity, and our employees are the cornerstone of that trust. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore employment and internship opportunities that can transform your career. SEARCH GENERAL MILLS JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at General Mills.
Learn more about General Mills
Size
32,500 employees
Market Cap
$50.5 billion
Industry
Net Income
$2.4 billion
Founded
1928
5 Year Trend
+4%
Revenue
$18.2 billion
NASDAQ

Similar Jobs

More Jobs at General Mills

More Food & Beverages Jobs

Find similar Senior Customer Business Manager - Walmart, Pet jobs: