Work Location:Toronto, Ontario, Canada
Hours:37.5
Line of Business:Communications
Pay Details:$115,600 - $163,200 CAD
Job Description:Team Overview The Corporate and Public Affairs (CAPA) department aims to inspire and connect our clients, communities and colleagues through communications, conversations and advocacy that enrich lives, deliver business outcomes and enhance our brand. We deliver best-in-class external and internal communications to help differentiate TD in the market and elevate our brand.
Role Overview We're looking for a strategic, hands-on communications advisor to the Chief Technology Officer to help shape the enterprise technology narrative at a pivotal time. This person will play a central role in advancing the CTO's key priorities by translating complex technology initiatives into clear, credible communications and driving this strategy forward with media, industry stakeholders, colleagues, and executives.
Operating at the intersection of reputation, risk, and change, the role provides expert counsel in high-stakes environments, shaping how the organization positions and navigates complex technology, cyber, and transformation initiatives externally and with senior stakeholders.
Accountabilities:Executive Advisory & Strategic Counsel- Act as a trusted advisor to the CTO and senior leaders, shaping narratives and advising on communications strategies tied to technology modernization and transformation outcomes.
- Provide real-time counsel on reputational risk, external implications, and stakeholder impact, particularly during periods of change or uncertainty.
- Support leadership positioning, including key messages and executive engagement in high-visibility contexts.
Transformation & Modernization Communications- Lead integrated communications strategies supporting enterprise technology transformation (e.g., modernization, cyber security uplift).
- Guide leaders through complex, multi-year change, ensuring messaging is clear, credible, and aligned to business outcomes.
- Position transformation progress externally, reinforcing confidence, transparency, and forward momentum.
Issues Management & External Communications- Own communications for issues management, advising leaders and coordinating responses for sensitive, fast-moving, or reputationally significant situations.
- Anticipate and mitigate reputational risk associated with technology and cyber domains.
- Advance proactive external storytelling that strengthens understanding of technology strategy, modernization progress, and impact.
Narrative & Content Leadership- Translate complex technical and cyber topics into clear, authoritative communications for executive and external audiences.
- Deliver concise, high-quality content aligned to enterprise narrative and external expectations.
Enterprise Alignment- Partner across Communications and Technology teams to ensure consistent, enterprise-wide positioning.
- Influence in a matrixed environment, aligning stakeholders to a unified narrative.
What you'll bring: - Deep experience in executive and strategic communications, with a strong track record advising senior leaders.
- Proven capability leading communications through enterprise transformation and technology modernization initiatives.
- Significant experience in issues management and reputational risk, including high-pressure or externally visible situations.
- Strong external orientation, including media positioning and stakeholder engagement.
Capabilities- Exceptional judgment and advisory strength, with the ability to influence decisions in complex, time-sensitive environments.
- Advanced ability to simplify and translate complex technology and cyber concepts into clear, credible messaging.
- Strong understanding of technology, cyber security, and associated risk dynamics.
- Ability to lead through influence across a large, matrixed organization.
What success looks like: You're a thoughtful senior communications professional with strong instincts, sharp judgment and a high bar for quality. You know how to simplify technical complexity without losing accuracy, and you're comfortable advising leaders through both proactive priorities and sensitive issues. You build trust quickly, work well across functions, and bring calm, clarity and credibility to fast-moving situations. You're energized by the opportunity to support a high-profile technology portfolio and help shape how important work is understood inside and outside the organization.
Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & OnboardingWe will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):Sans Objet
