About the OpportunityEllucian has an exciting opportunity for a
Senior Contract and Legal Operations Manager to join its Legal team in its Reston, VA headquarters.
We are seeking a business-minded and self-motivated professional to provide support for a wide range of contracts. You will be responsible for the preparation and review of complex customer agreements and serve as a subject matter expert offering consistent support to the Sales, Deal Desk and Order Management organizations.
If you're a strong leader who understands technology and enjoys partnering with different areas of the business to get deals done, this could be a perfect fit!
Where You Will Make an Impact- Lead the implementation and deployment of Ironclad as the company's contract lifecycle management (CLM) platform, serving as a key Legal stakeholder and partnering cross-functionally with IT, Sales, Deal Desk, Order Management and other business teams.
- Own and drive the design and configuration of Ironclad workflows, including contract intake, template generation, review and negotiation, approval routing, signature, contract storage and post-execution processes.
- Translate Legal and business requirements into scalable Ironclad workflows, templates, clause libraries, approval rules and other system configurations that support efficient and consistent contracting practices.
- Partner with business and technical stakeholders on implementation planning, requirements gathering, data and contract migration, system integrations, user acceptance testing, deployment and issue resolution.
- Develop and execute an Ironclad adoption and change-management strategy, including stakeholder communications, user training, documentation and ongoing support for Legal and business users.
- Serve as a Legal business owner and subject matter expert for Ironclad following implementation, establishing governance and continuously evaluating and optimizing workflows, configurations and processes as business needs evolve.
- Leverage Ironclad data, reporting and analytics to measure contract cycle times, identify bottlenecks, monitor adoption and compliance, and recommend process improvements.
- Identify opportunities to expand the use of Ironclad and related legal technology, including automation and AI-enabled capabilities, to improve efficiency, consistency, visibility and the delivery of legal services.
- Contract management and first-level negotiation of SaaS, software and services agreements, including data privacy agreements and related agreements.
- Update contract templates, playbooks, policies and other materials to ensure regional/global consistency.
- Proactively establish relationships with internal stakeholders to support key strategic initiatives and improve how legal services are provided.
- Develop and maintain a strong knowledge of the product portfolio and a working knowledge of existing and emerging systems to get work done.
- Balance legal playbook positions with business imperatives to provide pragmatic and business-based solutions.
- Support the Legal team and cross-functional special projects as needed.
What you will bring- 8+ years of experience with contract management, SaaS negotiations and Ironclad processes, including negotiating licensing and technology transaction agreements and related professional services contracts.
- Excellent interpersonal and communication skills (written and verbal) and effective collaboration with all levels of employees and management.
- Detail-oriented, organized, efficient and resourceful with strong follow-through skills.
- A practical, business-oriented approach to problem-solving and the ability to effectively counsel with clear, concise advice and creative solutions to meet business needs.
- Strong curiosity, business judgment and desire to innovate using legal operations and AI tooling.
- Prefer experience with paralegal/paraprofessional support for board meetings and related governance and management.
What makes #Ellucianlife- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan - to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Wellness
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy- caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Education Assistance Program
- Professional development opportunities
- LinkedIn Learning
#LI-JG1
#LI-Hybrid
