Senior Continuous Improvement Lead

RXO

$85K — $95K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent related work or military experience
  • 2 years of experience in transportation, logistics, and process improvement
  • Experience with automation tools like VBA or RPA
  • Experience with data visualization tools such as Tableau or Power BI
  • Competent data analysis and manipulation knowledge

Responsibilities

  • Lead process improvement initiatives to enhance operational performance
  • Design and maintain dashboards and reporting tools for decision-making
  • Partner with cross-functional teams to identify and implement process improvements
  • Develop automated solutions to increase efficiency and accuracy
  • Facilitate meetings to present insights and drive project execution
  • Support customer implementations by configuring solutions based on requirements
  • Act as liaison between technical and operational teams to ensure effective communication

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) retirement plan with up to 5% company match
  • Pre-tax accounts for eligible expenses
  • Company-paid disability and life insurance
  • Employee Assistance Program (EAP)
  • Career and Leadership Development Programs
  • Paid time off, company holidays, and volunteer days
Full Job Description

Compensation for this role is $85,000- $95,000. This role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

As a Senior Continuous Improvement Lead, you'll focus on data and process improvements. You'll be at the forefront of driving efficiency, uncovering insights and optimizing our operations. Become a part of our growing, dynamic team and we'll help you build a career you can be proud of.

What your day-to-day will look like:

  • Lead process improvement initiatives focused on automation, reporting, and data visibility to improve operational performance and drive measurable business results.


  • Design, build, and maintain dashboards, reports, and data visualization tools using Power BI and other business intelligence platforms to support operational decision-making.


  • Partner with operations, IT, business development, and customer stakeholders to identify opportunities for process improvements and develop scalable solutions aligned with business objectives.


  • Develop automated solutions that improve reporting accuracy, reduce manual processes, and increase operational efficiency.


  • Facilitate meetings with internal teams and customers to present performance insights, recommend solutions, and drive project execution.


  • Support new customer implementations and system enhancements by configuring solutions based on defined business requirements and providing post-implementation support.


  • Act as the primary liaison between technical and operational teams, ensuring business requirements are translated into practical, sustainable solutions.


  • Monitor and report on key process improvement initiatives, measuring productivity gains, operational efficiencies, and business impact.


  • Train, mentor, and support team members on reporting tools, automation techniques, operational processes, and best practices.


  • Build strong working relationships with internal leadership and customer stakeholders to support long-term operational success.


  • Travel up to 25% to support implementations, process improvements, and operational initiatives across the network.


At a minimum, you'll need:

  • Bachelor's degree or equivalent related work or military experience


  • 2 years of experience in transportation, logistics, and process improvement


It'd be great if you also have:

  • Bachelor's degree in Supply Chain/Logistics, Data Science, Business Analytics, or a related field


  • Experience with automation tools like VBA or RPA


  • Large scale project and implementation experience


  • Experience with data visualization tools such as Tableau, Power BI, and/or SQL


  • Competent data analysis and manipulation knowledge


  • Excellent attention to detail with strong problem-solving skills


  • Excellent written and verbal communication skills with the ability to collaborate effectively with cross-functional teams


Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits
  • Comprehensive medical, dental, and vision plans
  • 401(k) retirement plan with up to 5% company match
  • Pre-tax accounts to help streamline eligible expenses
  • Company-paid disability and life insurance
  • Employee Assistance Program (EAP)
  • Career and Leadership Development Programs
  • Paid time off, company holidays, and volunteer days


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