JOB DESCRIPTION:

Job Description

The Opportunity

This position is an remote opportunity in the Abbott Diabetes Care Division. We are helping people with Diabetes lead healthier, happier lives. As a global leader in diabetes care, Abbott is constantly working to deliver the highest quality products and unwavering support to our customers. Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we're committed to continuous improvement in the way patients and professionals measure, track and analyze glucose levels

As a Senior Content Designer, you will shape the future of digital health through clear, human-centered content that makes complex health information understandable, actionable, and accessible. This role sits at the intersection of content strategy, product design, brand, research, and regulated healthcare communication.

You will lead content design across our connected ecosystem, including mobile apps, device interfaces, onboarding experiences, support flows, service touchpoints, and other digital and physical product experiences. You'll work across the full design lifecycle - from discovery and concept development through launch, iteration, and scale - partnering with product designers, researchers, product managers, engineers, marketers, regulatory, legal, clinical experts, and business stakeholders.

This role is ideal for a senior content practitioner who thinks strategically, writes with precision, thrives in complex systems, and advocates for users while navigating regulated product development. You will bring clarity to ambiguity, influence product strategy through language, and help evolve scalable content patterns, standards, and systems across a global product ecosystem.

This role is full-time and remote, with regular travel to Alameda, CA for team collaboration, workshops, and leadership alignment.

What You'll Do

Lead Content Strategy

• Lead content strategy and UX writing for digital health products, including mobile apps, device interfaces, onboarding flows, notifications, help and support, error states, educational content, and service touchpoints.
• Translate complex medical, technical, and regulatory information into clear, concise, user-centered language.
• Shape end-to-end user journeys by defining content needs, messaging hierarchy, terminology, voice, tone, and communication patterns.
• Partner with design and research to identify user needs, uncover content opportunities, and develop intuitive flows that support comprehension, confidence, and action.
• Create content for early concepts, prototypes, usability testing, product launches, and post-launch optimization.
• Use storytelling to connect user needs, product strategy, and business goals.

Build Scalable Content Systems

• Develop and evolve content frameworks, taxonomies, naming systems, terminology standards, and UX writing patterns across the product ecosystem.
• Contribute to content guidelines, voice and tone standards, accessibility guidance, and reusable content components.
• Partner with brand and design system teams to ensure content aligns with ADC's brand expression, product experience, and design system standards.
• Define content patterns for recurring product moments such as onboarding, alerts, confirmations, empty states, errors, permissions, data explanations, and support pathways.
• Ensure content scales across platforms, markets, localization workflows, and regulated review processes.

Collaborate Across Functions

• Partner closely with product, design, research, engineering, marketing, clinical, legal, regulatory, quality, and localization teams throughout the product lifecycle.
• Lead content discussions in design reviews, critiques, research readouts, and cross-functional working sessions.
• Influence product decisions by identifying content risks, usability issues, comprehension gaps, and opportunities to simplify the experience.
• Help teams align around clear content requirements, messaging principles, and experience goals.

Champion User-Centered Craft

• Use research, usability testing, analytics, accessibility standards, and product data to inform content decisions.
• Write with accessibility and inclusion in mind, supporting screen readers, cognitive accessibility, plain language, and inclusive language best practices.
• Design content that helps users understand complex health data, make informed decisions, and feel confident managing their health.
• Elevate content craft through critiques, documentation, mentoring, and shared standards.

Experience You'll Bring
Required

• 6+ years of experience as a content designer, UX writer, content strategist, or similar role.
• A portfolio demonstrating senior-level, end-to-end, user-centered content design across digital products, showing strategic thinking alongside polished execution.
• Exceptional writing skills with a proven ability to simplify complex, technical, or medical information for diverse audiences.
• Systems thinking: proven ability to build and scale content frameworks, guidelines, and component libraries across multiple products or platforms.
• Experience leading and influencing cross-functional product teams, with strong communication and stakeholder alignment skills.
• Proficiency in Figma, including working directly within design files, component libraries, and collaborative design workflows.

Preferred

• Experience in regulated industries (e.g., healthcare, medical devices, finance), with a working knowledge of compliance considerations in content.
• Experience with medical, scientific, or health-related content and the ability to collaborate fluently with clinical and regulatory partners.
• Experience designing for global products, including localization workflows and multi-market content strategy.
• Deep expertise in accessibility standards, including WCAG and inclusive language best practices.
• Experience shaping or evolving content systems within a design system at scale.
• Curiosity for emerging tools and AI-enabled content workflows, with the ability to evaluate where automation can improve speed, consistency, accessibility, and quality without compromising user trust, accuracy, or compliance.
• Experience bringing products from 0 to 1, guiding concepts from early exploration through launch and iteration.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

Divisional Information

Medical Devices

General Medical Devices:

Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

CRM

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Diabetes

We're focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We're revolutionizing the way people monitor their glucose levels with our new sensing technology.

Vascular

Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

Structural Heart

Structural Heart Business Mission: why we exist

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.

EP

In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

HF

In Abbott's Heart Failure (HF) business, we're developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

Diagnostics

We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Our rapid diagnostics solutions are helping address some of the world's greatest healthcare challenges.

Nutrition

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands - including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® - to help them get the nutrients they need to live their healthiest lives.

The base pay for this position is
$113,300.00 - $226,700.00
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Product Development

DIVISION:
ADC Diabetes Care

LOCATION:
United States > California : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
Yes, 25 % of the Time

MEDICAL SURVEILLANCE:
No

SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)