Senior Consultant, ServiceNowDepartment: ServiceNow
Employment Type: Full Time
Location: Chantilly, VA
Compensation: $168,000 - $187,000 / year
DescriptionAs a
Senior Consultant, ServiceNow, you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization.
Location: Chantilly, VA (Government/Contractor SCIF) 100% on-site
Clearance: Active Top Secret Required. TS SCI Preferred
What you will do:- Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog
- Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources
- Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service
- Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments.
- Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed
- Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives
- Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required.
- Participate in implementation architectures for digital solutions, frameworks, and accelerators.
- Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable.
- Help with building proof of concept, and creating technical solutions for internal application as needed.
- Audit and document current incident-handling and vulnerability-management workflows.
- Establish approved incident-type classifications and standardize the playbook catalog.
- Architect the ACAS/Tenable feed integration, ingestion parameters, and risk prioritization model.
- Configure Security Incident Response workflows aligned with approved incident types and standardized playbooks.
- Deploy initial SIR dashboards tailored for SOC analysts and executive leadership.
- Direct the Walk-phase Vulnerability Response MVP, encompassing data ingestion, risk-based prioritization, and automated remediation task generation.
- Facilitate CMDB/ITSM integration, lead analyst training, and manage operational handoff.
What you will bring:- Bachelor's degree in computer science, Information Systems, or an equivalent technical field.
- 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework.
- Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog
- Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources
- Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service
- Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments.
- Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer's code as needed
- Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives
- Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required.
- Participate in implementation architectures for digital solutions, frameworks, and accelerators.
- Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable.
- Help with building proof of concept, and creating technical solutions for internal application as needed.
- Demonstrated functional expertise in ServiceNow Security Incident Response (SIR) and Vulnerability Response (VR) modules.
- Proven track record of defining comprehensive incident taxonomies, automated playbooks, and robust severity/categorization models.
- Proficiency with ACAS/Tenable vulnerability data integration to drive risk-based prioritization and remediation strategies.
- Deep technical experience aligning CMDB and ITSM frameworks with Security Operations workflows.
- Adept at guiding SOC analysts through system cutover, end-user training, and post-deployment hypercare support.
- Required Certifications:
- Cybersecurity-focused certification like Security+
- ServiceNow Certified System Administrator (CSA)
It would be great if you also had- Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow
- Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision
- Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management.
- Strong troubleshooting, problem-solving, and organizational and time management skills.
- Good communication and interpersonal skills in a remote environment
- Experience working with software development team members.
- Other open sources of technology experience preferred.
- Experience working with the U.S. Federal Government and its agencies.
- Nice to Have Certifications:
- GCIH or CySA+
- ServiceNow Certified Implementation Specialist - Security Incident Response
Benefits:Nuvitek is proud to offer a comprehensive benefits package:- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability and Life Insurance
- Parental Leave
- 401K
- Paid Time Off
