Job DescriptionEmployment Duration: 1 year and 3 months
Department: UCSF Enterprise Strategy & Transformation (EST)
UCSF's Enterprise Strategy & Transformation (EST) is an internal business advisory unit of skilled professionals who provide consulting services to UCSF Enterprise. EST works with central leaders, the schools, and department staff to implement both campus-wide and unit-specific operational improvements. EST consulting services include strategic planning, business process improvement, systems implementations, and organizational restructuring. EST provides these services leveraging skills in project management, group facilitation, change management, and Lean transformation. EST staff possess sound strategic thinking and consulting skills that guide the organization toward collaboratively identified, workable solutions.
Key Responsibilities:- Independently uses and applies wide-ranging experience and proficiency in management consulting to deliver programs and projects in such areas as business process analysis, organizational change, and strategic planning; projects involve multiple organizations and stakeholders.
- Uses advanced management consulting concepts to resolve complex initiatives and programs that drive management effectiveness.
- Regularly works on or leads highly complex, strategic engagements where analysis of circumstances and information requires an in-depth evaluation of factors.
- Exercises judgment in selecting methods, techniques, and evaluation criteria for developing solutions and obtaining results.
- Exercises wide judgment in selecting and developing methods, techniques, and evaluation criteria for obtaining appropriate operational, program, and initiative objectives.
- Understands business needs, performs advanced analyses, and ensures that solutions, both technical and non-technical, can support those needs.
- Applies advanced management consulting concepts to perform highly complex technical analyses to understand past performance and determine present and future performance and/or resource allocations.
- Assesses complex situations, identifies desired improvements, and works with client executive and senior leaders, along with internal partners, to address issues, develop recommendations, and implement solutions in alignment with strategic goals and objectives.
- Provides collaborative leadership and consultation, strategic planning, design and facilitation, and project management on multi-faceted problems to achieve strategically aligned solutions.
- Serves as the lead facilitator on projects.
- Applies advanced project management concepts with a full understanding of project management practices and procedures to manage complex projects.
- Has project management responsibility for small projects or pieces of large projects.
- Develops detailed project plans and monitors budget and resources.
- Interacts with senior internal and external personnel.
- Oversees projects from inception to delivery.
- May guide and advise less experienced management consultants.
- In consultation with the supervisor, establishes and manages project governance.
- Leads cross-functional teams to solve complex management-related issues.
ResponsibilitiesN/A
QualificationsRequired Qualifications:- Advanced knowledge of the management consulting field, theories, and models to assess, design, and implement customized, strategic organization interventions.
- Advanced knowledge of the consulting process to effectively lead engagements from inception to conclusion. Ability to conceptualize projects, write proposals, and draft project plans after consultation with supervisor.
- Demonstrated advanced analytical, problem-solving, project planning, and implementation skills.
- Advanced knowledge of project management principles, theories, and concepts.
- Demonstrated skill consulting to managers and groups at all levels. Ability to focus on priorities, strategies, and vision.
- Demonstrated ability to learn quickly, reason, synthesize, and generalize based on information obtained. Sound judgment and ability to draw unbiased conclusions.
- Ability to coach, facilitate, and influence people at all levels of client teams. Ability to persuade through both logic and appeal to positive motivations. Strong consulting, relationship-building, strategic thinking, facilitation, and collaboration skills.
- Demonstrated ability to lead a team with minimal input from supervisor.
- Ability to apply change management in implementing programs.
- Ability to establish and manage project governance groups.
- Ability to assess needs and design services/programs to meet those needs. Demonstrated capacity to anticipate obstacles and plan for contingencies; demonstrated ability to determine relevance and prioritize tasks.
- Strong verbal and written communication and presentation skills.
- 5-8 years of relevant experience and track record of providing management consulting services.
- Bachelor's degree in Organizational Change, Business Administration, or related area and/or equivalent experience/training.
Preferred Qualifications:- Some knowledge of the organizational environment of higher education and large research universities to understand client issues, motivations, and constraints.
- Advanced knowledge of the Systems Development Life Cycle to assess, design, and implement new technology systems.
- Uses AI to elevate domain expertise, producing higher-quality insights and reusable patterns that raise the standard of work for others.
- Advanced degree preferred.
