Senior Configuration Management Engineer

ULINE

$90K — $120K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related field, or equivalent experience.
  • 10+ years of IT experience, especially with ITSM products like ServiceNow or BMC Atrium.
  • Practical coding skills in PowerShell, Python, SQL, or similar technologies.
  • Strong analytical and problem-solving capabilities.
  • Uline does not participate in the H1-B lottery.

Responsibilities

  • Own and manage the CMDB to ensure data accuracy and documentation.
  • Develop reports and dashboards for audit support and decision-making.
  • Implement automated workflows and tools to improve data accuracy.
  • Establish Configuration and Asset Management standards and policies.
  • Collaborate with teams to analyze data and enhance CMDB capabilities.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match starting day one.
  • Multiple bonus programs available.
  • Generous paid holidays and time off allowance.
  • Tuition Assistance for professional continuing education.
  • On-site café and fitness center with personal trainers.
  • Access to over four miles of scenic walking trails.
Full Job Description

Senior Configuration Management Engineer

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you passionate about maintaining the backbone of enterprise IT services and systems? Join Uline as a Senior Configuration Management Engineer, where you’ll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across our technology landscape. Use your expertise to translate data into a trusted resource that supports IT operations and informs decisions across our growing North American company.

Position Responsibilities

  • Own and manage the CMDB, ensuring data is accurate, current and properly documented.

  • Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.

  • Improve data accuracy by implementing automated workflows, discovery tools and system integrations.

  • Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.

  • Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.

Minimum Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.

  • 10+ years of IT experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.

  • Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.

  • Strong problem solving, analytical and decision-making skills.

  • Uline does not participate in the H1-B lottery.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!

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