Senior Configuration Management Engineer

ULINE

$100K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, IT, or related field or equivalent experience
  • 10+ years of IT experience, familiarity with ITSM products like ServiceNow or BMC Atrium
  • Practical coding skills in PowerShell, Python, SQL, or APIs
  • Strong problem-solving and analytical abilities
  • No H1-B sponsorship offered

Responsibilities

  • Manage the CMDB, ensuring data accuracy and proper documentation
  • Develop reports and dashboards for audits and decision-making
  • Enhance data accuracy through automated workflows and integrations
  • Implement Configuration and Asset Management standards and policies
  • Collaborate with teams to gather and analyze data for CMDB capabilities

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match starting day one
  • Multiple bonus programs
  • Paid holidays and generous paid time off
  • Tuition Assistance Program for professional education
  • On-site café and fitness center with complimentary trainers
  • Access to over four miles of walking trails
Full Job Description

Senior Configuration Management Engineer

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you passionate about maintaining the backbone of enterprise IT services and systems? Join Uline as a Senior Configuration Management Engineer, where you’ll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across our technology landscape. Use your expertise to translate data into a trusted resource that supports IT operations and informs decisions across our growing North American company.

Position Responsibilities

  • Own and manage the CMDB, ensuring data is accurate, current and properly documented.

  • Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.

  • Improve data accuracy by implementing automated workflows, discovery tools and system integrations.

  • Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.

  • Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.

Minimum Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.

  • 10+ years of IT experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.

  • Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.

  • Strong problem solving, analytical and decision-making skills.

  • Uline does not participate in the H1-B lottery.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!

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