MidPen Housing

Senior Community Manager of Permanent Supportive Housing (Donner Lofts)

MidPen Housing$76K — $86K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in property management, with a focus on affordable housing or supportive housing context.
  • Strong understanding of HUD, ADA, and DFEH regulations; certifications like ARM/COS are a plus.
  • Excellent verbal and written communication skills, demonstrating professionalism and sound judgment.
  • Proficient in Microsoft Office and YARDI software; adept at managing various priorities independently.
  • Valid Real Estate license and reliable vehicle required for on-the-job duties.
  • Ability to perform office tasks and occasionally lift up to 25 lbs.

Responsibilities

  • Oversee day-to-day operations including rent collection, leasing, and HUD compliance.
  • Supervise on-site staff and handle tenant relations, budgeting, and evictions.
  • Maintain secure records and handle invoices and documentation processes.
  • Conduct property inspections, facilitate repairs, and oversee vendor relationships.
  • Lead marketing initiatives to increase resident engagement and outreach efforts.
  • Respond to emergencies and ensure compliance with safety and reporting standards.
  • Implement OSHA safety programs and ensure adherence among staff.

Benefits

  • Comprehensive health insurance options.
  • Dental, vision, life, and disability coverage included.
  • 403(b) retirement investment plans offered.
  • Education reimbursement program supports employee development.
  • Generous paid parental leave policy.
  • Flexible spending accounts for childcare, medical, and commuter expenses.
  • Employee assistance program available for personal challenges.
  • Pet insurance benefits offered to employees.
  • Paid time off and company holidays included.
  • Wellness days provided to support staff health and well-being.
Full Job Description
Property Location: Donner Lofts

Senior Community Manager of Permanent Supportive Housing

The Senior Community Manager of Supportive Housing advances MidPen Housing's mission by leading site operations that promote stability, dignity, and long-term housing for residents experiencing housing instability and other complex needs. This role ensures fiscal, physical, and social integrity of the property while proactively solving site-specific challenges, strengthening operating procedures, and aligning practices with organizational goals. Through trauma-informed leadership, staff supervision, and close collaboration with service partners, the Senior Community Manager fosters safe, compliant, and welcoming communities that balance compassion with accountability and support resident well-being.

Responsibilities:
  • Oversee rent collection, leasing, certifications, inspections, and HUD compliance.
  • Supervise on-site staff and manage tenant relations, evictions, and budgeting tasks.
  • Maintain secure records, process invoices, and ensure accurate documentation.
  • Conduct property inspections, coordinate repairs, and manage vendor relations.
  • Lead marketing efforts, including surveys, outreach, and resident engagement.
  • Respond to emergencies and ensure compliance with safety and reporting standards.
  • Implement OSHA and IIPP safety programs; ensure staff adherence to guidelines.
  • Manage staff schedules, training, performance feedback, and team meetings.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

Knowledge, Skills, and Abilities
  • Skilled in budgeting, variance reporting, problem-solving, and supervising diverse teams.
  • Knowledgeable in HUD, ADA, DFEH, and other regulatory guidelines; ARM/COS certifications preferred.
  • Strong verbal and written communication; maintains professionalism and sound judgment in all interactions.
  • Proficient in Microsoft Office and YARDI; able to work independently and manage multiple priorities.
  • Must have a valid Real Estate license, reliable insured vehicle, and meet MidPen's driving requirements.
  • Physically able to perform office tasks and occasional lifting (up to 25 lbs)

Education and Experience
  • High School diploma or GED
  • Two continuous years or more of property management experience, preferably in affordable housing, or four years of unrelated General Manager experience
  • Experience within Supportive Housing preferred

PAY RANGE

$36.81 - $41.41 Hourly - Pay based on applicable experience and qualifications

Benefits and Compensation (see here for full details)
  • Health Insurance
  • Dental, Vision, Life & Disability Insurance
  • 403(b) Retirement Investment
  • Employee Education Reimbursement Program
  • Paid Parental Leave
  • FSA for Childcare, Medical, and Commuter Benefits
  • EAP Program
  • Pet Insurance
  • Paid Time Off
  • Company Holidays
  • Wellness Days

About MidPen Housing

MidPen Housing is a non-profit organization that develops, owns, and manages affordable housing in the San Francisco Bay Area. MidPen Housing has been providing affordable housing for over 50 years and has developed over 8,000 homes for low-income families, seniors, and individuals with special needs. MidPen Housing’s mission is to provide safe, affordable housing of high quality to those in need; to establish stability and opportunity in the lives of residents; and to foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live together.
Learn more about MidPen Housing
Size
400 employees
Industry
Founded
1970

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