Microsoft

Senior Communications Manager, Cloud & AI

Microsoft$106K — $203K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Communications, Finance, or a related field and 4+ years of communications experience, or equivalent experience.
  • 8+ years of communications experience preferred.
  • Proven ability to manage multiple projects and stakeholders in a fast-paced environment.
  • Experience with cloud technologies, AI infrastructure, energy systems, sustainability, or related topics.
  • Track record of supporting communications on complex or high-visibility issues.

Responsibilities

  • Drive communications strategy for Datacenter PR programs, including proactive storytelling and media engagement.
  • Develop and lead plans across topics like AI infrastructure and sustainability.
  • Manage rapid-response efforts on infrastructure topics facing external scrutiny.
  • Collaborate with stakeholders across engineering, marketing, and corporate communications to align messaging.
  • Create opportunities for thought leadership by engaging media and influencers.
  • Oversee agency partners in media monitoring, engagement, and messaging consistency.
  • Support communications for events, announcements, and executive engagements related to datacenters.

Benefits

  • Comprehensive health benefits.
  • Retirement savings plans.
  • Employee stock purchase program.
  • Generous paid time off and leave policies.
Full Job Description
Overview

The world's attention is on AI, and behind every breakthrough is physical infrastructure being built at a scale and speed the industry has never seen. Microsoft's Cloud and AI Communications team is looking for a Senior Communications Manager, Cloud & AI to help tell that story: how we build datacenters, power them responsibly, and earn trust in the communities and markets that host them. This is a high-visibility role at the center of one of the most scrutinized, fast-moving topics in technology. You'll shape narratives across a high-priority portfolio; AI infrastructure, capacity expansion, energy and water sustainability, and external impact, and translate complex technical and business topics into clear, credible, and compelling stories. You'll drive both proactive storytelling and reactive issues management, partnering closely across engineering, marketing, regional communications, corporate, external and legal affairs, and agency teams. We're looking for someone who thrives in a fast-paced environment, brings judgment, and brings the ability to manage multiple workstreams while maintaining high-quality execution.

Responsibilities
  • Drive communications strategy and execution for Datacenter Public Relations (PR) programs, from proactive storytelling and media engagement to rapid response on inbound issues.
  • Develop and lead communications plans across core datacenter topics, including AI infrastructure, energy, water, sustainability, business strategy, and trust and innovation.
  • Lead issues-preparedness and rapid-response efforts on high-profile infrastructure topics involving external scrutiny and regulatory interest.
  • Partner with cross-functional stakeholders across engineering, marketing, corporate communications, corporate, external and legal affairs, and regional teams to align messaging and deliver integrated programs.
  • Shape a steady cadence of thought leadership, identifying creative opportunities to engage media and influencers.
  • Direct agency partners on media monitoring, research, engagement, and measurement, and ensure messaging consistency across global datacenter markets in partnership with regional leads.
  • Support strategy and execution of Datacenter PR programs, including proactive storytelling, media engagement, and response to inbound issues.
  • Support communications for events, announcements, tours, and executive engagements tied to datacenter infrastructure and related trends.
  • Embody our Culture and Values


Qualifications

Required/minimum qualifications
  • Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 4+ years communications or related experience
    • OR equivalent experience


Additional or preferred qualifications
  • Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 8+ years communications or related experience
    • OR equivalent experience.
  • Experience managing multiple projects and stakeholders in a fast-paced environment.
  • Experience with cloud, AI infrastructure, energy systems, sustainability, or related topics.
  • Experience supporting communications on complex or high-visibility issues.
  • Experience in evolving media and influencer landscapes.

#commsgroup

Communications IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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