OverviewSteampunk is seeking a
Senior Communications Designer to build an enterprise communications strategy and operating model for a large federal advisory program.
Contributions- Deliver an Enterprise Communication Strategy
- Stand up a "one voice" communications operating model - shared calendar, standardized templates, plain-language standards
- Build personas and stakeholder maps segmenting executive, oversight, workforce, and public audiences to tailor communications while preserving the "one voice" standard
- Design executive reports and dashboards, wireframed and usability-tested with the leadership audience before automation
- Apply Plain Writing Act standards to all communications content
- Assess communication messaging efficacy through surveys and stakeholder engagement, continuously refining dissemination approaches based on findings
- Support piloting of AI-assisted content drafting, tailoring, and summarization under approved governance, with mandatory human review before release, and never inputting sensitive, proprietary, PII, PHI, or CUI into an AI tool without authorization
- Build and deliver communications knowledge-transfer materials, progressively transitioning routine operation of the communications program to client staff
QualificationsRequired:- Ability to obtain and maintain a U.S. government security clearance
- Bachelor's degree
- 8+ years of communications strategy or content design experience, including executive-facing reporting products
- Demonstrated experience applying plain-language standards to complex technical/policy content
- Experience building personas and stakeholder/audience segmentation for large, multi-audience communications programs
- Experience wireframing and usability-testing communications products with executive audiences
- Experience measuring communications effectiveness through surveys or feedback mechanisms and iterating based on results
- Experience building communications knowledge-transfer materials to enable client teams to sustain a communications program independently
Preferred:- Federal communications experience, including familiarity with the Plain Writing Act
- Experience piloting AI-assisted content workflows under a formal governance/human-review process
