Adyen

Senior Communication Business Partner - Tech

Adyen • $195K — $260K *
San Francisco, CA 94112In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years in internal communications, preferably in tech or product sectors.
  • Ability to handle high-level strategic thought while managing details effectively.
  • Strong listening and questioning skills to drive improvement and learning.
  • Proven collaboration skills with diverse teams in dynamic environments.
  • Exceptional storytelling ability to translate complex topics into accessible narratives.
  • Relationship-driven, with capability to build trust with stakeholders.
  • Adaptability to fast-paced work environments, bringing structure in ambiguity.
  • Natural curiosity about technology and willingness to learn.

Responsibilities

  • Partner strategically with Tech leadership to align internal communications with business goals.
  • Develop a communications framework that integrates global, local, and functional needs.
  • Empower teams with scalable communication strategies to eliminate bottlenecks.
  • Lead storytelling and content strategy for major Tech events and announcements.
  • Create communication plans that enhance clarity and consistency across programs.
  • Simplify intricate technical concepts for varied audiences.
  • Innovate with creative communication methods, avoiding conventional practices.

Benefits

  • Collaborative work environment focused on in-person interaction.
  • Opportunity for professional growth and contribution to a global tech organization.
  • Supportive onboarding process with swift communication regarding applications.
  • Flexibility offered for scheduling morning meetings due to international collaboration.
Full Job Description
Our Internal Communications team is hiring a Senior Communications Business Partner to help scale our global Tech organization (Product & Engineering).

What to expect

In this role, you'll build the communication systems and content that shape how thousands of colleagues across Tech connect, collaborate, and deliver impact globally.

The role is based in San Francisco. Our Internal Communications team spans San Francisco and Amsterdam, so you'll need real autonomy, comfort with ambiguity, sharp decision-making, and flexibility to travel to Amsterdam several times a year.

What you'll own:
  • Become as a strategic partner to Tech leadership, shaping and executing internal communications that align with business priorities.
  • Design a communications matrix that works across global, local, and functional levels.
  • Act as a multiplier: Empower teams by creating scalable communication approaches that enable - not bottleneck - them.
  • Lead content strategy and storytelling for high-impact Tech events, announcements, and initiatives.
  • Build communication plans that bring clarity, consistency, and momentum to cross-functional programs.
  • Translate complex technical topics into clear, compelling narratives that resonate with diverse audiences.
  • Bring creative, non-traditional approaches rather than replicating what's been done before.

What we're looking for:
  • Proven expertise: at least 10+ years of experience in internal communications, ideally supporting technology or product teams in a global organization.
  • Someone who can think big-picture but also loves rolling up their sleeves and getting the details right.
  • A listener who asks smart questions, isn't afraid to challenge or be challenged, and cares about learning and improving.
  • A collaborator who enjoys partnering with different teams and working in a constantly evolving environment.
  • A strong storyteller and writer who can simplify complexity without flattening it.
  • Someone who is collaborative and relationship-driven - skilled at building trust with stakeholders and aligning across teams.
  • A person who is comfortable in a fast-paced, scaling environment and can bring structure where it doesn't yet exist.
  • Curious by nature, excited to really understand how the Tech function works, and willing to dive deep.

What's next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.

The annual base salary range for this role is $195,000 - $260,000; to learn more about our compensation philosophy, please click here.
San Francisco

This role is based in our San Francisco office. We're an office-first company that values in-person collaboration, so we don't offer remote-only roles.

Flexibility for morning meetings is required, given our overlap with the Amsterdam team.

About Adyen

Adyen is a Dutch payment company that allows businesses to accept e-commerce, mobile, and point-of-sale payments. The company was founded in 2006 and has since grown to become one of the largest payment processors in the world. Adyen's platform is designed to be flexible and scalable, allowing businesses of all sizes to accept payments in a variety of currencies and payment methods. The company's clients include some of the world's largest companies, such as Uber, Spotify, and Microsoft.
Learn more about Adyen
Size
2,180 employees
Industry
Finance & Insurance
Founded
2006
NASDAQ
ADYYF
* Ladders Estimates

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