Senior Commercial Auto Claims Adjuster

Hankey Group External$80K — $100K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience handling commercial auto claims, ideally including bodily injury
  • Strong grasp of California insurance regulations and claims standards
  • California Adjuster License preferred
  • Excellent communication, negotiation, and organizational skills
  • Ability to work independently while managing multiple priorities
  • Proficiency with claims management systems and standard office software
  • Must be able to work onsite in Los Angeles

Responsibilities

  • Manage a portfolio of commercial auto claims from start to finish
  • Oversee liability claims sourced from third-party administrators (TPA)
  • Conduct thorough investigations to evaluate coverage, liability, and damages
  • Establish and maintain accurate reserves promptly
  • Communicate with TPAs, insureds, claimants, attorneys, and service providers
  • Negotiate settlements within defined authority limits
  • Ensure compliance with company guidelines and regulatory standards
  • Document claim files clearly and comprehensively

Benefits

  • Medical, Dental, and Vision benefits
  • Supplemental life insurance for you and dependents
  • Long term disability insurance
  • Flexible Spending Account (FSA)
  • Employer paid life insurance
  • Employer matching retirement plans, including 401(k) and ESOP
  • Metro Tap Card and Metro-link Reimbursement
  • Professional Development Opportunities
  • Onsite Gym with group Yoga and Pilates classes
  • UKG Wallet for early pay access
  • Discounts on parks, museums, movie tickets, and more
  • Wireless discounts with AT&T
  • Rental car discounts with Midway Rent a Car
  • Dell Member Purchase Program
Full Job Description
Senior Claims Adjuster

Los Angeles, CA | Onsite |Claims

We are seeking a Senior Commercial Auto Claims Adjuster to join our Los Angeles office. This role is responsible for handling moderate to complex commercial auto claims, including liability, bodily injury, and property damage. The ideal candidate has strong analytical skills, sound judgment, and the ability to manage claims with efficiency, accuracy, and professionalism.

Responsibilities

What you'll do as a Senior Commercial Auto Claims Adjuster?

  • Manage a portfolio of commercial auto claims from initial assignment through resolution
  • Oversee commercial auto liability claims from TPA
  • Conduct thorough investigations, including evaluating coverage, liability, and damages
  • Establish and maintain accurate reserves in a timely manner
  • Communicate with TPAs insureds, claimants, attorneys, and service providers
  • Negotiate settlements within authority levels
  • Ensure compliance with company guidelines, best practices, and regulatory standards
  • Document claim files clearly, accurately, and thoroughly
  • Collaborate with underwriting, legal, and management as needed


Experience and Qualifications

What we look for in our Senior Commercial Auto Claims Adjuster?

  • 5+ years of experience handling commercial auto claims, preferably including bodily injury
  • Strong understanding of California insurance regulations and claims handling standards
  • California Adjuster License is a plus
  • Excellent communication, negotiation, and organizational skills
  • Ability to work independently while managing competing priorities
  • Proficiency with claims management systems and standard office software
  • Must be able to work onsite at our Los Angeles office


Benefits

What do we offer?

  • Medical, Dental, and Vision benefits
  • Supplemental life insurance policies for you and your dependents
  • Long term disability insurance
  • Flexible Spending Account (FSA)
  • Employer paid life insurance
  • Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
  • Metro Tap Card and Metro-link Reimbursement
  • Professional Development Opportunities
  • Onsite Gym with group Yoga and Pilates classes (California)
  • UKG Wallet (access to your pay before payday)
  • Tickets at Work- Discounts on parks, museums, movie tickets and much more
  • AT&T Wireless Discounts
  • Midway Rent a Car- Rental car Discounts (California)
  • Dell Member Purchase Program


If you're a claims professional looking to take on a senior role with a company that values expertise and integrity, we encourage you to apply.

About Hankey Group External

Hankey Group External Careers

There has never been a more opportune time to join Hankey Group External, a leader in innovative business solutions. As a company committed to excellence and professional growth, Hankey Group External offers a plethora of job opportunities that pave the way for a thriving career in various industries.

Explore Career Opportunities

Hankey Group External is actively hiring and seeks to attract skilled professionals who are eager to drive innovation and lead with creativity. The company offers positions that challenge individuals to excel in their fields and contribute to groundbreaking projects.

Innovative Work Environment

At Hankey Group External, the team is dedicated to fostering an environment where innovation thrives. Employees are encouraged to bring fresh ideas and perspectives to the table, ensuring that the company stays at the forefront of industry advancements.

Diversity and Leadership

Leadership at Hankey Group External is about more than guiding teams—it's about inspiring each member to achieve their best. With a strong emphasis on diversity and inclusion, the company cultivates a culture where everyone’s voice is heard and valued. This commitment to diversity enriches the company culture and drives comprehensive solutions.

Professional Growth and Development

Career advancement is a cornerstone of Hankey Group External’s ethos. Employees enjoy access to a variety of training and development programs, including leadership training and diversity workshops, which equip them with the tools needed for success. Networking within the company is highly encouraged, providing numerous opportunities for professional and personal growth.

Internship Programs

For those starting their career journey, Hankey Group External offers robust internship programs that provide invaluable industry experience and exposure to real-world challenges. Interns at Hankey Group External gain practical skills that make them competitive candidates for future employment opportunities within the company.

Benefits and Employee Support

Recognizing the importance of comprehensive employee support, Hankey Group External provides an impressive array of benefits. These are designed to support not only the professional life but also the personal well-being of its team members.

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Explore the various job opportunities at Hankey Group External by searching available positions that match your skills and interests. The company is looking for passionate, curious, and solution-driven team players ready to make a significant impact.

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