State Street Corporation

Senior Client Manager

State Street Corporation • $100K — $130K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • BA/BS degree in Finance, Technology or relevant discipline
  • 15 years' experience in Financial Services/Software, with a focus on Relationship Management or Professional Services
  • Demonstrable strong communication and presentation skills
  • Ability to foster relationships with senior client personnel and stakeholders
  • Strong analytical and problem-solving skills
  • Proven organizational and project management skills
  • Self-motivated with ability to operate independently and collaboratively

Responsibilities

  • Manage a portfolio of Charles River IMS accounts through high-touch client engagement
  • Develop strategic relationships with senior client personnel
  • Stay updated on Charles River IMS functionality and upgrades
  • Collaborate with internal account teams to ensure client satisfaction
  • Establish long-term objectives and track success against account goals
  • Monitor market trends relevant to clients and CRD
  • Support the Sales team in identifying new revenue opportunities

Benefits

  • Opportunity for regular onsite client engagement and interaction
  • Focus on personal and professional development
  • Access to industry insights and trends work environment
  • Travel opportunities to various client sites throughout the year
Full Job Description
Senior Client Manager

What you will be responsible for

Charles River Client Managers are expected to actively manage a book of Charles River IMS accounts by:
  • Ensuring a high touch engagement model with clients, including regular onsite visits, project status calls and executive engagements
  • Developing relationships with senior client personnel to gain understanding of client strategy and CRD's alignment to achieving their strategy
  • Sustaining a strong understanding of the Charles River IMS and keeping up-to-date with current functionality, offerings and upgrades
  • Maintaining frequent communication and collaboration with internal client account teams and business units
  • Establishing long-term, strategic objectives for each client and measure success against account plan goals
  • Maintaining awareness of market and industry trends and news relevant to CRD and client base
  • Proactively ensuring effective client issue resolution, project delivery, response to information requests, and collaboration with other CRD teams
  • Assisting the internal Sales team to identify and foster revenue opportunities including additional application modules and services, training or services


What we value

These skills will help you succeed in this role

  • Demonstrable strong communication and presentation skills including the ability to articulate and present issues, options and resolutions verbally and in writing
  • Ability to foster strong relationships across client organizations, with senior managers and key decision makers in large and small firms, including good personal and working relationships with end users
  • Strong analytical and problem-solving skills
  • Ability to multi-task and successfully manage simultaneous priorities
  • Proven organizational skills with attention to detail, including strong project management skills
  • Self-motivated with the ability to operate independently and as a member of a team


Education & Preferred Qualifications

  • BA/BS degree in Finance, Technology or relevant discipline
  • 15 years' experience within the Financial Services / Software industry, preferred experience in Relationship Management, Professional Services or similar functioning role


Additional requirements

Ability to travel to client sites 20% - 40% per calendar year

About State Street Corporation

State Street Corporation Careers

Join the dynamic team at State Street Corporation, a leading financial services provider known for its commitment to innovation, leadership, and professional growth. As a global powerhouse in investment management and servicing, we offer unparalleled job opportunities that propel your career to new heights.

Work You’ll Do

At State Street Corporation, you’ll be part of a culture that values diversity, leadership, and continuous professional development. Engage in work that transforms the financial landscape and helps our clients achieve their investment goals. Our team at State Street is at the forefront of combining industry expertise with cutting-edge technology to deliver exceptional service and results.

Explore Our Job Opportunities

Whether you’re looking for an entry-level position or a senior role, State Street Corporation offers a range of career paths in areas such as asset management, data analytics, finance, and technology. Our hiring process is designed to identify and nurture talent, focusing on your skills and potential. Prepare your resume, ace the interview, and join a team that’s committed to your career growth.

Internship Programs

Kickstart your career with a State Street internship. Our programs provide hands-on experience, networking opportunities, and professional mentoring in a real-world setting. Interns at State Street gain valuable insights and skills that make them competitive candidates for full-time positions within our company.

Benefits and Growth

State Street Corporation is dedicated to the growth and well-being of our employees. We offer a comprehensive benefits package that supports both your professional and personal life. From advanced career training and leadership development programs to health and wellness benefits, we ensure that our team members have the resources they need to succeed.

Inclusive Culture and Diversity

We pride ourselves on fostering an inclusive environment where every employee can thrive. Diversity is not just embraced; it’s celebrated. At State Street, you’ll work alongside a diverse group of professionals who bring a wide range of perspectives and ideas to the table. Our diversity training programs are designed to enhance collaboration and innovation across our global team.

Stay Connected

Join Our Team Discover the career you’ve always wanted by exploring the job opportunities at State Street Corporation. We look for driven, curious, and innovative team players who are ready to make an impact. Search State Street jobs now and find the position that best matches your skills and interests. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Our careers blog provides you with the latest trends, tools, and advice to keep you ahead in your professional journey.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at State Street Corporation, where your career development is our priority. Join State Street Corporation and be part of a team that values innovation, leadership, and a commitment to excellence. Your future in the financial services industry starts here.
Learn more about State Street Corporation
Size
39,335 employees
Market Cap
$28.4 billion
Industry
Finance & Insurance
Net Income
$2.4 billion
Founded
1792
5 Year Trend
-4.9%
NASDAQ
STT
* Ladders Estimates

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