CNA Financial Corporation

Senior Claims Counsel - Financial Institutions/Public D&O

CNA Financial Corporation$97K — $189K *
Legal & Accounting
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Juris Doctor (JD) with admission to the bar of at least one state.
  • Minimum twelve years of relevant claims or legal experience.
  • In-depth knowledge of litigation management theories and principles.
  • Exceptional claims resolution skills with expertise in financial lines insurance.
  • Excellent interpersonal, communication, negotiation, and presentation skills.
  • Strong analytical and problem-solving ability, capable of managing ambiguity.
  • Proficient in Microsoft Office Suite and business-related software.

Responsibilities

  • Handle high severity financial lines claims requiring complex legal analysis.
  • Draft coverage letters, memos, and reports, representing CNA in negotiations.
  • Collaborate with underwriters, product counsel, and actuaries on policy and claims inquiries.
  • Meet with brokers and clients to support marketing and retention strategies.
  • Provide technical guidance and oversight to junior staff members and conduct training sessions.
  • Develop and analyze new products, tracking claims trends and issues.
  • Represent CNA at industry conferences as a spokesperson.

Benefits

  • Flexible hybrid working arrangements.
  • Opportunities for professional development and training.
  • Supportive team culture with a focus on mentoring.
  • Engagement with industry-leading practices and trends.
  • Involvement in high-profile claims and settlements.
Full Job Description

This is a Senior Claim Counsel position in the Financial Lines Claim team. The individual in this position will primarily focus on high severity D&O and E&O claims under policies issued to Public Companies as well as Financial Institutions such as large depository institutions, insurance companies, asset managers, private equity and venture capital firms and REITs. Ideally, the candidate will have a minimum of twelve years of relevant experience. The individual in this position will have responsibility for handling a pending of approximately 75 of the unit’s highest severity matters at any given time. The position requires the ability to independently evaluate liability and coverage; proactively formulate and execute claim resolution strategies; and, without the assistance of counsel, attend mediations, navigate complex settlement dynamics and drive and influence best possible claim outcomes.

The individual in this role will collaborate closely with our internal business partners on claim trends and issues. The role requires excellent leadership, communication and market facing skills. As a senior member of the team, this position also requires regular mentoring of junior team members including assistance with analyzing and formulating strategies on complex files.

JOB DESCRIPTION:

Essential Duties & Responsibilities

  • Handles complex, high severity financial lines claims requiring legal analysis of complicated liability, damages and coverage issues. Drafts coverage letters, memos and reports. Represents CNA in settlement negotiations with independent authority to commit CNA. Interacts with multiple parties (e.g., insureds, brokers, counsel, claimants and mediators). Directs and manages coverage counsel and coverage litigation against CNA.

  • Partners with underwriters, product counsel and actuary to effectively respond to policy wording and/or claim related inquiries. Collaborates directly with brokers and customers to address similar issues.

  • Meets with brokers and existing or prospective clients as part of business marketing, growth and retention strategies. Works with senior claim, underwriting and product leadership to develop and analyze new products and to identify, evaluate and track claim trends and issues.

  • Provides technical guidance to and oversight of junior staff members. Develops and presents training on key legal and industry issues/trends for the financial lines team (claims, underwriting, product and actuary). Represents CNA on panels at industry conferences.

May perform additional duties as assigned.

Reporting Relationship:

  • Typically Director and above.

Skills, Knowledge & Abilities

  • Senior level advanced knowledge of the theories, principles, practices and procedures of litigation management.

  • The highest level of technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.

  • Excellent interpersonal skills, verbal and written communication, and negotiation and presentation skills.

  • Ability to exercise independent judgment and to work with and maintain confidential and sensitive information.

  • Excellent analytical and problem solving skills, and senior level skill in managing ambiguous situations and issues.

  • Proven ability to take a proactive long-term view of business goals and objectives in order to achieve strategic business results.

  • Knowledge of Microsoft Office Suite and other business-related software.


Education & Experience

  • Bachelor's degree with JD, and admission to the bar of at least one state.

  • Typically a minimum of twelve years of claims and/or legal experience with a proven track record of exceptional claim results.

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About CNA Financial Corporation

CNA Financial Corporation provides commercial property and casualty insurance products primarily in the United States. It offers professional liability coverages and risk management services to various professional firms, including architects, real estate agents, and accounting and law firms; directors and officers, employment practices, fiduciary, and fidelity coverages to small and mid-size firms, public and privately held firms, and not-for-profit organizations; and commercial property, general liability, cyber liability, umbrella, and excess liability, as well as various other property and casualty coverages for healthcare institutions, professional services firms, and other specialized industries. The company also provides warranty and service contracts for consumer goods, and extended service contracts for consumer automobiles and recreational vehicles; and accident and health, and group life insurance products. In addition, it offers management and professional liability insurance and risk management services, as well as other specialized property and casualty coverages to various healthcare organizations, including hospitals, physician groups, and nursing homes. The company markets its products through independent agents, brokers, and general underwriters to various customers, including small, medium, and large businesses; insurance companies; associations; and other industry groups. CNA Financial Corporation was founded in 1853 and is headquartered in Chicago, Illinois.
Learn more about CNA Financial Corporation
Size
5,600 employees
Market Cap
$11.2 billion
Industry
Net Income
$690 million
Founded
1973
5 Year Trend
+4.7%
Revenue
$10.8 billion
NASDAQ

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