Marsh McLennan

Senior Claims Consultant

Marsh McLennan$78K — $145K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of claims handling experience in an agency or similar environment.
  • BS/BA in Business, Insurance or related field.
  • Professional designations like AIC, CIC, CPCU, or SCLA are a plus.
  • Advanced proficiency in Microsoft Office Suite.
  • Strong background in managing intricate construction claims and property risks.

Responsibilities

  • Provide exceptional customer service and collaborate with stakeholders for claims processing.
  • Manage client claims by interpreting coverage and advocating for client needs.
  • Lead claim reviews and educate teams and clients on best practices.
  • Develop and implement customized service strategies with internal teams.
  • Ensure timely execution of service plans and maintain accurate client files.

Benefits

  • Medical, dental, vision, and 401K benefits.
  • Flexibility to work from home or office based on personal choice.
  • Start with 20 days of paid time off and a paid day off to volunteer.
  • Company-organized volunteer events and matching charitable donations up to $1,000 per year.
  • Wellness rewards up to $750 per year and unlimited nitro cold brew coffee and sparkling water.
Full Job Description
Company:
Marsh McLennan Agency

Description:

A day in the life.
As a Senior Claims Consultant, you will be responsible for providing exceptional customer service and collaborating with various stakeholders to ensure timely and accurate claims processing.

Our future colleague.
We’d love to meet you if your professional track record includes these skills:

  • Proficient in managing client claims through thorough interpretation of coverage, and education on risk solutions, while effectively advocating for clients
  • Extensive experience property and building risk, as well as handling intricate construction claims, showcasing a deep understanding of industry-specific challenges and the ability to develop innovative solutions.
  • Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings to deliver tailored claims management services
  • Adept at collaborating with internal teams to develop and implement customized service strategies, fostering strong relationships, analyzing insurance needs, and ensuring timely execution of service plans to achieve measurable value and efficiency
  • Experienced in following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate client files, and ensuring data completeness by consistently meeting timelines and quality standards
  • Demonstrates a positive and resilient attitude when facing challenges, embracing obstacles as opportunities to learn, adapt, and deliver exceptional results

These additional qualifications are a plus, but not required to apply:

  • 5+ years of experiencein claims handling within an agency or similar environment, with a proven track record of success in senior roles.
  • BS/BA in Business, Insurance or related field
  • AIC, CIC, CPCU, SCLA or other related professional designation
  • Advanced proficiency in Microsoft Office Suite

We know there are excellent candidates who might not check all of these boxes. Dont be shy. If youre close, wed be very interested in meeting you.

A Great Place to Work. A Great Place to Perk.

Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include:

  • Medical, dental, vision, 401K benefits and more
  • The flexibility to work at home or an office, based on your discretion and schedule
  • Start with 20 days of paid time off
  • A paid day off to volunteer and company-organized volunteer events
  • Up to $1,000 per year in matching charitable donations
  • Up to $750 per year in wellness rewards
  • All the nitro cold brew coffee and sparkling water you can drink
  • A company-wide mentality that you can never appreciate your co-workers too much

The applicable base salary range for this role is $78,100 to $145,700.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ

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