Senior Claims Analyst/Claims Manager, Commercial Auto

Starr Insurance Companies • $90K — $110K *

Dallas, TX 75217In-Person

Finance & Insurance

8 - 10 years of experience

Today

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Job Overview by Ladders

Qualifications

8+ years of experience in claims management and litigation oversight, particularly for commercial auto claims.
Proven track record in evaluating and negotiating property damage and bodily injury claims.
Excellent written and verbal communication skills to effectively engage with clients and teams.
Strong time management skills to prioritize tasks and meet deadlines.
Insurance Adjuster License required for the position.
Bachelor's degree in a relevant field preferred.
Proficiency in Microsoft Word and Excel for reports and data analysis.

Responsibilities

Provide management oversight to Third Party Administrators handling commercial auto claims.
Review monthly loss run trends and report problematic claims for effective management.
Deliver exceptional service to external clients and internal partners in claims processing.
Conduct claim file reviews with insured parties, brokers, and claim personnel.
Coordinate with underwriting teams on claims status and risk exposure.
Review and approve monthly claim handling fees from Third Party Administrators.
Prepare management reports for claims with significant exposure to the company.
Lead negotiations during case dispositions to achieve favorable outcomes.

Benefits

Opportunity for professional growth within a prominent company in the insurance sector.
Engagement in high-stakes negotiation processes to refine leadership skills.
Ability to work collaboratively with various stakeholders, enhancing interpersonal skills.
Exposure to diverse case types, increasing breadth of experience and expertise.
Potential for travel, offering opportunities for networking and professional development.

Full Job Description

Applicable Locations: Atlanta, Philadelphia or Dallas (on-site)

Essential Job Functions

Providing management oversight to Third Party Administrators commercial auto property damage and bodily injury claims personnel by monitoring the claims online using the Third Party Administrators' claim systems.
Reviewing monthly loss run trends, reportable claims and/ or problematic claims.
Provide excellent claim service to external clients and internal partners.
Participate in claim file reviews with insureds, brokers and Third Party Administrator's claim personnel.
Interface with underwriting on claim status, exposures and other factors impacting their risks.
Review and approve Third Party Administrator's monthly claim handling fees.
Prepare internal management reports for claims with net exposure to Starr Indemnity & Liability Company in excess of $250,000 or as required.
Lead negotiations during case dispositions.
Perform other duties as required by management including reinsurance and subrogation.

Requirements

Eight+ years' experience in relevant litigation, handling claims or overseeing TPAs. Demonstrated success managing litigation, evaluating, and negotiating commercial auto claims involving both property damage and bodily injury exposures.
Strong communication (verbal and written) and interpersonal skills.
15% Travel is required and will vary depending on business needs and caseload.
Working knowledge of Microsoft Word and Excel.
Ability to manage time effectively, set priorities, and meet deadlines.
Insurance Adjuster License
Bachelor's degree

About Starr Insurance Companies

Starr Insurance Companies Careers

There has never been a better time to join the global team of Starr Insurance Companies—the leading provider of insurance and investment solutions worldwide.

Work You’ll Do

Join Starr Insurance Companies' top-tier team to assist some of the most prestigious clients in navigating their risk management and insurance strategies. Transform the approach to global insurance solutions with the brightest minds at Starr Insurance Companies. This is where innovation meets industry expertise in a dynamic environment. Lead from a unique position in the marketplace, at the crossroads of deep industry knowledge and extensive insurance innovation. Engage with a worldwide network of professionals dedicated to redefining the future of insurance and risk management. Collaborate with a diverse and inclusive team, fostering a culture of professional growth and diversity training.

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Be part of a team that is at the forefront of industry innovation—delivering targeted solutions through a depth of expertise that is unmatched in the insurance sector.

Drive Innovation and Leadership

Develop and implement groundbreaking solutions on trusted platforms, enhancing Starr Insurance Companies' position as a leader in the insurance industry.

Be Part of a Great Team

Join a team that values diversity and leadership, working on a wide range of initiatives that harness the capabilities of Starr Insurance Companies' global presence.

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Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

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With a commitment to innovation and leadership, Starr Insurance Companies helps clients tackle the challenges of today’s dynamic market. Clients globally turn to Starr Insurance Companies for strategic insights and solutions that drive growth and success in the insurance industry.

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