Position Purpose

Reporting directly to Purchasing Manager, the role is primarily responsible for ensuring Supplier Performance is in line with the business expectations and when necessary, assisting stakeholders in establishing and managing resolution issues relating to part availability. Also responsible for supporting the manufacturing location operations team in achieving their KPI's and business objectives in particular relation to supplier capacity, incoming quality and supplier-related warranty issues. The role will be required to have an in-depth understanding of the supply base and be able to influence it accordingly to consistently receive the required level of service. The role will provide the link between the category management team and the business and will therefore be able to support any given change management programme that is being implemented.

Position Type

Full Time, Exempt

Location

Onsite in Pooler, Georgia: 2000 Bamford Blvd. Pooler Georgia, 31322

Benefits and Other Compensation

JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

Application Process

Applications will be accepted through Careers | JCB Careers | JCB Jobs | JCB or via LinkedIn. The anticipated application window will close on July 14, 2026.

Major Tasks, Responsibilities & Key Accountabilities

• Providing local input into the creation of category strategies.
• Assists category teams with developing a category execution plan and drive a system to monitor and manage supplier performance through KPI's.

• Deliver robust implementation plans in line with the sourcing strategy. These plans should support, but not be limited to:

• • Effective early supplier engagement.
  • Cost Saving projects.
  • Tendering.
  • Contracting.
  • Capacity management.
  • Supplier performance targets.
• Monitors progress of strategies and modifies in line with the changing business environment.

• Works with the team to develop commercial contracts to deliver the needs of the business.

• Liaises with the business functions to ensure implementation of the strategy.

• Works with stakeholders to ensure implementation of supply contracts.

• Works with the category team and SDE's to monitor supplier performance against agreed framework.

• In extreme scenarios will co-ordinate and manage group allocation decisions and priorities.

• Ensure that the supply base supports the manufacturing site and / or category are communicated appropriately with regards to forward planning and significant volume fluctuations.

• Manage supplier performance escalations from the Materials
• Team and have responsibility for closing Supplier Delivery 8D's for relevant categories.

• Deals with suppliers and customers on rectification of performance issues in relation to quality issues.
• Support the launch activities required within the category and /or manufacturing location to ensure the supply base meets the timing, quality and cost expectations of a relevant programme.

• Represent Purchasing in the Top 10 Warranty reviews and close out supplier related issues within the required KPI's.

• To act on alerts created from the continuous risk assessment process and to ensure Business Continuity plans are in place with appropriate suppliers.
• Other duties as assigned

Minimum Qualifications

• Category & Supplier Management in a Global organization
• Cost and pricing management
• Performance & Change management
• Contract management
• Financial awareness
• Purchasing in an Engineering and production environment
• Holding and building relationships within a global matrix

organization

• Engineering, Materials and/or Programme Management

understanding

• Graduate or Apprenticeship qualifications
• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.

Preferred Qualifications

• Strong interpersonal and communication skills
• Proven change management skills
• Preferably CIPS qualified
• Demonstrate effective multi-functional team working
• Ability to manage changing business requirements
• Influential dexterity
• Conflict resolution ability
• Practical Problem Solving

Knowledge, Skills, Abilities & Competencies

• Strong problem-solving and analytical skills.
• Ability to work in a high-stress environment.
• Detail-oriented and able to work independently.
• Collaborative approach to resolving issues impacting various groups across the enterprise.
• Ability to understand processes (system and non-system), troubleshoot, develop, and recommend solutions.
• Enjoy working in a dynamic environment and be a self-motivated team player.
• Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Teams, and Microsoft Project.

Job Conditions

• Both office environment and occasionally manufacturing/factory environment.
• Subject to noise and temperature changes.

Physical Requirements

The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to:

• Remain stationary, operate hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• The employee is occasionally required to stand and move and/or walk.
• The employee must frequently move and/or transport up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.