First American

Senior Business Systems Analyst (Remote)

First American$85K — $113K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS Degree or equivalent work experience
  • 4-7 years of directly related experience in title insurance, escrow or underwriting
  • Preferred experience in training, content review, and fraud mitigation
  • CBAP (Certified Business Analysis Professional) certification preferred
  • Excellent organizational and project management skills
  • Strong working knowledge of data analysis and relational databases
  • Solid understanding of system integrations and supporting technologies.

Responsibilities

  • Provide technical support for standard and customized applications to meet business requirements
  • Identify and define business system requirements across complete processes
  • Develop customizations including design, documentation, testing, and training
  • Evaluate business processes to gather technical knowledge of requirements
  • Write and maintain system documentation
  • Be available for duties outside normal hours as needed
  • Perform additional tasks as assigned.

Benefits

  • Flexible working hours to accommodate business needs
  • Opportunities for professional development and certification
  • Collaborative work environment
  • Access to training resources for skill enhancement
  • Supportive team culture focused on problem-solving and innovation.
Full Job Description

What We Do
Define business processes and system alignment. Translate business requirements into system definitions and solutions. Strategic partner, acting as liaison between the user community and the technical applications development staff (may include offshore staff). Resolve system problems to ensure customer processes run smoothly. Document business processes, training procedures, standard operating procedures, project status, etc. Implement system alignment with business processes.

What You'll Do:
  • Technical and implementation focus is on providing standard and customized applications to resolve business needs/issues.
  • Identifies business system requirements and related business/application solutions over a complete business process.
  • Develops new customizations with design, documentation, testing and training.
  • Conducts business process evaluations to gain technical knowledge of business requirements.
  • Writes and maintains system documentation
  • Required to perform duties outside of normal work hours based on business needs.
  • Other duties as assigned


What You'll Bring:
  • BS Degree or equivalent work experience
  • 4-7 years of directly related experience in title insurance, escrow or underwriting
  • Preferred experience in training and education, content review and curation, or fraud mitigation.
  • CBAP (Certified Business Analysis Professional) certification preferred
  • Excellent organizational and project management skills.
  • Considers the business implications of the application of technology to the current business environment.
  • Solid working knowledge of standard features and functions of multiple applications/modules to field, analyze and resolve customer issues/problems.
  • Strong written and oral communication skills in order to define business and technical parameters and lead team to meet business requirements.
  • Identifies problems, researches alternatives, prepares presentations, drives solutions, tests to confirm, gains consensus, and implements solutions for multiple applications within multiple functions.
  • Strong working knowledge of Data Analysis and/or relational databases.
  • Standard Microsoft Office skill set.
  • Strong working knowledge of system integrations and supporting technologies.


Pay Range: $85,000.00 - $113,300.00 Annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

About First American

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies' core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.

First American Careers

Join the vibrant team at First American, a leading company renowned for its commitment to innovation, leadership, and professional excellence. As one of the most respected names in the industry, First American offers unparalleled job opportunities that propel your career to new heights.

Work You’ll Do

At First American, your work transcends ordinary job responsibilities. You will be part of a dynamic team that drives industry standards through innovation and leadership. Engage in projects that transform our services and, by extension, the industry itself, making an impact that matters.

Explore a World of Opportunities

Whether you're looking for an entry-level position or a more senior role, First American presents a spectrum of career paths across various departments. Our job opportunities are designed to foster professional growth and personal achievement.

Internship Programs

Kickstart your career with First American’s internship programs. These opportunities are perfect for gaining real-world experience, enhancing your skills, and networking with industry leaders. Our internships provide a robust foundation for future employment and are a stepping stone to full-time positions within the company.

Culture and Benefits

First American is committed to creating a workplace where every team member feels valued. We celebrate diversity and are dedicated to creating an inclusive environment. Our benefits package is comprehensive, supporting both your professional and personal life, including health, wellness, and continuous learning opportunities.

Professional Development and Training

We believe in nurturing our team’s skills through targeted training programs, including leadership development and diversity training. These initiatives ensure that you are equipped to meet the challenges of today and tomorrow, fostering an environment of continuous improvement and personal growth.

Join Our Team

Embark on your First American journey today by exploring the various positions available. We are actively hiring and looking for talented individuals who are passionate, curious, and driven to excel. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique abilities.

Stay Connected

Keep up to date with the latest in career tips, industry news, and job openings at First American. Subscribe to our job alert emails and never miss an opportunity to advance your career with us.

Networking and Growth

At First American, career growth is complemented by opportunities to connect and collaborate with professionals across the company. Engage in networking events that can open doors to numerous career paths and professional relationships.

Why First American?

Choosing First American means opting for a career where your skills are appreciated and your contributions are valued. Here, every employee is empowered to reach their full potential, supported by our culture of growth, leadership, and innovation. Join First American today and be part of a team that is reshaping the future through exceptional service, dedication, and a commitment to excellence. Explore the positions we have available and take the first step towards a rewarding career at First American.
Learn more about First American
Size
22,233 employees
Market Cap
$5.4 billion
Industry
Net Income
$696.4 million
Founded
1889
5 Year Trend
+10.6%
Revenue
$7 billion
NASDAQ

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