Fiserv

Senior Business Systems Analyst

Fiserv$80K — $110K *
Omaha, NE 68104In-Person
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in project/product management, preferably in financial services
  • Experience in client-facing roles gathering and validating requirements
  • Proven ability to lead testing and implementation efforts across projects
  • Skilled in managing multiple initiatives and communicating technical concepts
  • Bachelor’s degree or equivalent experience required

Responsibilities

  • Lead business analysis throughout the project lifecycle, including estimation and implementation
  • Collaborate with clients and users to define precise business requirements
  • Translate business needs into detailed specifications and test plans
  • Support project planning with scoping and task ownership
  • Ensure alignment of business intent with technical delivery through ongoing analysis
  • Maintain project documentation including requirements and process flows
  • Facilitate stakeholder sign-offs and communication during the project

Benefits

  • Comprehensive well-being support through the Fuel Your Life program
  • Generous time-off policies and paid holidays
  • No-cost mental health services through Employee Assistance Programs
  • Recognition program for peer contributions with redeemable rewards
  • Access to a network of Employee Resource Groups for professional growth
  • Training and development opportunities for career advancement
  • Health insurance options available from the start
  • 401k match and employee stock purchase plan for retirement
  • Tuition assistance program for further education
  • Paid leave for parental and military obligations
Full Job Description

Job Title

Senior Business Systems Analyst

About your role:

As a Business Analyst, you will work directly with a leading Financial Services client to define business requirements and support the successful delivery of IT initiatives across the full product development lifecycle. You will serve as a critical link between business stakeholders and technology teams by translating complex business needs into clear, actionable requirements and functional specifications.

In this role, you will engage from early scoping and analysis through implementation and launch, collaborating closely with clients, application development teams, and cross-functional partners. Your work will support predictable delivery, strong stakeholder alignment, and high019quality solutions that meet both business and technical objectives.

What you019ll do:

  • Lead business analysis activities across the full project lifecycle (Waterfall), including requirements elicitation, estimation, design, and project implementation

  • Partner directly with clients and end users to define business requirements and user stories that support project objectives

  • Translate business needs into functional specifications, detailed requirements, and test artifacts that can be consumed by solution development teams

  • Support project planning activities, including scoping, task ownership, dependency identification, and communication planning

  • Provide iterative analysis and clarification throughout development to ensure alignment between business intent and technical implementation

  • Prepare and maintain project and analysis documentation, including requirements documents, process flows, Jira records, and other project artifacts

  • Facilitate requirement reviews, stakeholder signoffs, and change discussions to support timely decision-making

  • Maintain strong working relationships with internal teams, clients, and third-party partners

  • Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you019ll need to have:

  • At least 4 years of experience in project/product management.

  • Client-facing experience, including partnering with clients and end users to gather, validate, and prioritize requirements and deliver effective solutions.

  • Experience leading testing and implementation efforts, managing timelines, ensuring quality, and collaborating cross-functionally to support successful product launches.

  • Experience managing multiple initiatives and communicating complex, technical concepts clearly.

  • Bachelor019s degree or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

  • Project Management Professional (PMP) Certified

  • Experience in banking, financial services, payments, or related industries

How you019ll work:

  • This role is on-site Monday through Friday in Omaha, NE. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.

  • This role requires use of a computer and audio equipment.

  • This role requires flexibility to support off-hours implementations as needed.

Travel: This role requires occasional domestic travel (up to 10%).

Sponsorship:

  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

  • Fuel Your Life program to support your physical, financial, social, and emotional well-being

  • Paid holidays and generous time away policies

  • No-cost mental health support through Employee Assistance Programs

  • Living Proof program to recognize your peers019 extra effort with points redeemable for rewards

  • Eight Employee Resource Groups to foster a collaborative culture and expand your network

  • Unparalleled professional growth with training, development, and internal mobility opportunities

  • Medical, dental, vision, life, and disability insurance options available from day one

  • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan

  • Tuition assistance and reimbursement program

  • Paid parental and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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