Location: Torrance, CA

Division: Air & Sea US
Job Posting Title: Senior Business Support Specialist
Time Type: Full Time

Summary

As a Senior Business Support Specialist, you will be responsible for providing support to the operations team and ensuring smooth and efficient business processes. You will collaborate with various departments within the company, analyze business data, and make recommendations to management for process improvements. The role requires excellent analytical skills, attention to detail, and ability to multitask and prioritize work in a fast-paced environment.

Duties and Responsibilities

• Collaborate with cross-functional teams to identify business process improvement opportunities
• Analyze business data and prepare reports for management
• Develop and implement processes and procedures to improve operational efficiency
• Provide operational support to the transportation and logistics teams
• Develop training materials and conduct training sessions for new employees
• Support the development and implementation of new IT systems
• Monitor and maintain compliance with regulatory requirements
• Participate in special projects as assigned by management
• Develop and grow new and existing business.

Educational background / Work experience

• Bachelor's degree in Business Administration, Logistics, or related field required
• Minimum of 5 years of experience in transportation and logistics industry required
• Experience in process improvement, project management, and data analysis preferred

Skills & Competencies

• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Excellent time-management and organizational skills
• Knowledge of transportation and logistics operations and regulations
• Proficient in Microsoft Office Suite, especially Excel

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• May provide guidance and training to junior staff members

Preferred Qualifications

• Master's degree in Business Administration, Logistics, or related field
• Professional certification in project management or process improvement

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in Microsoft Office Suite, especially Excel
• Knowledge of database and project management software preferred

At Will Employment

For this position, the expected base pay range is $71,760 - $89,700.00 annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.

Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.

To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.