Microsoft

Senior Business Program Manager - Channel Programs Readiness

Microsoft$97K — $188K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field with 4+ years experience in program management, process management, or process improvement.
  • 7+ years experience in readiness, go-to-market strategy, sales enablement, product marketing, field programs, or sales operations in a complex global organization preferred.
  • Knowledge of partner ecosystems and partner lifecycle management.
  • Experience with Microsoft commercial partner programs and channel strategy.
  • Strong cross-functional skills with the ability to influence stakeholders without direct authority.
  • Experience developing executive communications and stakeholder engagement strategies.

Responsibilities

  • Lead change management planning for strategic channel initiatives and partner programs.
  • Develop partner readiness strategies including engagement and training plans.
  • Act as subject matter expert ensuring understanding of channel program changes' impacts.
  • Identify adoption risks and readiness gaps with Segment leaders and program owners.
  • Monitor effectiveness of readiness through metrics and partner feedback for continuous improvement.
  • Design scalable frameworks for ongoing channel innovation and transformation.
  • Coordinate across multiple business units for successful launch and sustained adoption.

Benefits

  • Comprehensive health care coverage.
  • Paid time off including vacation and sick leave.
  • Retirement savings plan with company match.
  • Employee stock purchase program.
  • Flexible work arrangements and potential for remote work.
Full Job Description
Responsibilities
  • Lead end-to-end readiness and change management planning for strategic channel initiatives, including partner authorization requirements, MAICPP innovations, and other commercial partner program transformations.
  • Develop and execute partner and segment readiness strategies, including stakeholder engagement, communications, training, enablement, and adoption plans.
  • Act as the primary subject matter expert for Segment and Partner impacts of channel program changes, ensuring requirements, timelines, and expected outcomes are clearly understood.
  • Partner with Segment leaders, Partner-facing teams, and program owners to identify adoption risks, readiness gaps, and mitigation plans.
  • Monitor readiness effectiveness through adoption metrics, support trends, escalation analysis, and partner feedback, driving continuous improvement.
  • Design scalable readiness frameworks and repeatable change management practices that support ongoing channel innovation and transformation initiatives.
  • Coordinate across business, operations, support, and engineering stakeholders to ensure successful launch execution and sustained adoption.


Qualifications

Required Qualifications
  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.

Preferred Qualifications
  • 7+ years of experience in readiness, go-to-market strategy, sales enablement, product marketing, field programs, or sales operations in a complex global organization
  • Knowledge of partner ecosystems, partner lifecycle management, and partner go-to-market execution.
  • Experience working with Microsoft commercial partner programs, CSP, authorization frameworks, or channel strategy.
  • Strong cross-functional skills with the ability to influence and drive alignment without direct authority.
  • Experience measuring and improving adoption outcomes through readiness and change management methodologies.
  • Experience developing executive communications, readiness plans, and stakeholder engagement strategies.


Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

Internship Programs

Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

Employment Benefits

Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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