Employer: Veeam Software Corporation
Position: Senior Business Partner, Partner Experience
Duties: Build and maintain strong relationships with key business stakeholders, serving as the primary point of contact and trusted advisor between Channel & Alliance business units and Corporate Technology teams. Engage with Channel & Alliance leaders to identify and clarify business needs and strategic objectives, aligning appropriate technical resources and tools to support these goals. Serve as a strategic liaison between cross-functional teams during major transformation efforts. Communicate strategic initiatives progress and recommendations to senior executives across global regions, ensuring clarity and sensitivity to international business practices and cultural differences. Shape and prioritize Channel & Alliance-related technology demand using criteria such as ROI, productivity, and compliance to align with enterprise objectives. Manage the intake, prioritization, backlog, roadmap planning, and rollout of new business process and platform change requests. Collaborate with project managers, business analysts, and system analysts to facilitate projects, ensuring efficient use of technology resources and timely solution delivery. Lead business process analysis and solution discovery for new and existing partner experiences, including end-to-end partner lifecycle and quote-to-cash processes, utilizing business analysis methodologies. Develop, design, and maintain operational technology aspects, including systems, integrations, and processes for Channel & Alliance programs supporting Value Added Resellers, Distributors, Cloud and Service Providers, Aggregators, Technology Alliances, and Global System Integrators. Measure and analyze operational efficiency of Channel & Alliance programs using performance metrics and partner feedback to identify process inefficiencies and influence the prioritization of features and enhancements.
Education Required: Bachelor's degree or foreign equivalent in Management, Commerce, Business Administration, or related field
Experience Required: 5 years of progressive experience in the position offered or related occupation
Special Requirements: Must have at least 1 year of prior work experience in each of the following:
- Working with channel business units (partner programs and partner marketing) for global organizations, including collaboration with cross-functional teams and external partners across the Americas (AMER), Europe, Middle East, and Africa (EMEA), and Asia Pacific and Japan (APJ) regions.
- Communicating and collaborating with senior level executives regarding business planning, strategic initiatives, or major transformation efforts.
- Involvement in strategic initiatives or digital transformation programs specifically for channel partner business models.
- Applying expertise in indirect sales models, including 2-tier distribution (distributor and reseller), service provider and aggregator, and Resell Alliance, Technical Alliance, Global System Integrator channel models.
- Managing partner programs and measuring and analyzing performance utilizing Salesforce and at least one additional platform: Partner Relationship Management portals (Salesforce Partner Cloud or StructuredWeb), Partner Marketing Development Funds (PMDF) management platforms, communication platforms (Marketo), or budget software (Coupa).
- Managing roadmap planning, agile delivery, and cross-functional collaboration for channel business digital capabilities using business analysis and project management tools: Jira, Confluence, Aha!, Miro, or Monday.com.
- Performing business and system analysis, including documenting and modeling user journeys, using at least two of the following tools or methodologies: Agile, Business Process Model and Notation (BPMN), Lucidchart, Visio, Six Sigma, and/or Miro.
Some telecommuting permitted (hybrid).
Salary: $130,000 to $241,500 per year
Worksite: 2550 Northwinds Parkway, Suite 300, Alpharetta, GA 30009
