The Opportunity:Javvy's Business Operations team turns data into decisions for every function in the company. As we grow, the analytics request queue grows too. Someone needs to own it: take in requests, keep projects moving, deliver the work, and hold our data partners to a high standard.
That person is you. As Senior Business Operations Analyst, you'll clear the operational bottlenecks in analytics delivery. That frees our analytics leadership to focus on strategy and cross-functional priorities. You'll be hands-on in SQL and BI tools, and also the project manager who keeps timelines, vendors, and stakeholders aligned. The role is right for someone who likes both building a dashboard and running the process that gets it shipped.
What You'll Own:Data Agency Coordination- Gather requirements and business context from internal teams before work is scoped
- Communicate scoped work to our external data agency partner and manage day-to-day timelines
- Track status, flag delays early, and own ongoing vendor communication
- Technically validate agency deliverables, including testing, quality checks, and data structure review
- Escalate scope changes or concerns to your manager
Analytics Request Triage- Hold first discovery conversations with stakeholders to understand what they need and why
- Scope routine, straightforward requests on your own
- Route well-defined work for execution
- Escalate strategic, complex, or competing requests to your manager for a final scoping decision
Hands-On Analytics- Build new dashboards and reports for every functional area, including finance, marketing, operations, and sales
- Write and optimize SQL queries for analysis and reporting
- Run assigned analyses and models, working under direction on the most complex work
- Validate data quality and test all technical deliverables against the data warehouse
- Help your manager with advanced modeling and analysis as needed
Project Management- Maintain the Business Operations project tracker, backlog, and priorities
- Track dependencies, timelines, and blockers across all active projects
- Follow up with stakeholders on missing inputs and flag delays before they become problems
- Bring trade-offs and resource conflicts to your manager for decisions
- Keep stakeholders informed on project status and timelines
Maintenance & Support- Monitor dashboard health and troubleshoot technical issues
- Answer questions and ad-hoc analytics requests from teams across the business
- Regularly audit data sources for connection lapses and quality issues
- Maintain documentation and a knowledge base for all custom data solutions
- Handle routine updates and maintenance on existing dashboards and reports
What You Bring- 3-5 years of experience in business operations, data analytics, or business analytics
- Strong SQL skills. You write and optimize queries on your own, debug data issues, and are comfortable with intermediate-to-advanced patterns like joins, window functions, and CTEs.
- Advanced BI expertise. You have hands-on experience with BigQuery and a modern BI platform (e.g. Looker, Tableau, PowerBI), and can build complex dashboards, tune performance, and follow best practices.
- Technical credibility. You understand data pipelines, validation, and quality checks, can talk with engineers, and can validate technical work yourself.
- A project management mindset. You track timelines, manage dependencies, follow up with stakeholders, and raise risks early.
- Cross-functional communication skills. You can explain analytics to technical and non-technical audiences, and you know when to solve a problem yourself and when to escalate it.
- Experience across multiple functions, especially finance and marketing
- Experience managing vendors or coordinating with external teams
- A record of delivering quality work on schedule when requirements are ambiguous
- Bonus Points:
- Experience with subscription or DTC business models
- Familiarity with CPG or omnichannel retail data, such as Amazon, wholesale, or retail POS
Why This Role Rocks:- Competitive Salary
- 100% Company-Paid Health, Dental, Vision & Life Insurance for employees
(Family coverage available at employee cost) - 401(k) Retirement Plan
- Parental Leave
- Free Access to Javvy Products
- Career Growth Opportunities
- Collaborative, Fast-Paced Start-Up Environment
This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications and may be modified as business needs evolve. 
