Microsoft

Senior Business Manager

Microsoft • $116K — $203K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field or equivalent experience.
  • 6+ years in financial management or business planning.
  • Demonstrated ability to manage multiple projects with varying timelines.
  • Experience in building relationships and influencing stakeholders.
  • Familiarity with AI tools and processes for business management.
  • Strong communication skills to convey complex data clearly.
  • Proficiency in Power BI and resource allocation management tools.

Responsibilities

  • Coordinate resource allocation and workforce planning for WCX.
  • Manage headcount, hiring plans, and workforce transfers.
  • Oversee non-people and discretionary budget management.
  • Deliver regular and ad-hoc reporting on workforce and budget performance.
  • Support organizational health and transitions with HR.
  • Transform workforce management using AI tools and automated workflows.
  • Partner with leadership on planning activities and business reviews.

Benefits

  • Mostly remote work flexibility.
  • Opportunities for professional development within an established organization.
  • Access to advanced tools and resources for productivity enhancement.
Full Job Description
Overview

The Windows Cloud Experiences (WCX) organization is hiring a Senior Business Manager to join its Executive Office. This role manages people, non-people, and discretionary budgets and provides reporting and insights that help leaders make informed workforce and investment decisions. It works closely with the Chief of Staff, CVP, leadership team, Finance, HR, Global Talent Acquisition, Procurement, engineering and product leaders, budget champions, and administrative partners.

The role combines horizontal and vertical responsibilities. It contributes to WCX financial governance, workforce practices, reporting, AI-enabled process improvement, and cross-team initiatives, while supporting aligned leadership teams with their workforce and budget portfolios. Day to day, the work moves between financial analysis, data reconciliation, leadership reporting, workforce and funding actions, partner problem-solving, and support for organizational transitions.

This opportunity is well suited to someone with solid financial and analytical judgment, exceptional organization and attention to detail, discretion with sensitive information, and the ability to create clarity when information is incomplete. Success means leaders have reliable workforce and budget information, risks and choices are communicated early, actions close on time, and recurring work becomes simpler and more scalable.

This role is based in Washington, but is designated as a mostly remote position.

Responsibilities

Resource Allocation and Workforce Planning
  • The Business Manager coordinates resource allocation and workforce planning for WCX and alignment to the Windows + Devices priorities. It is responsible for consolidating inputs, developing scenarios within established priorities, maintaining source-of-truth data, executing approved allocation decisions, tracking actions through implementation, and communicating risks and options; it consults Finance, HR, Global Talent Acquisition, and managers and keeps leaders informed. The outcome is accurate workforce information, timely execution, and resources aligned to approved priorities.

People Budget, Headcount, and Backfill Management
  • The role manages funded headcount and position-number reconciliation, hiring and backfill plans, university and intern hiring inputs, transfers, mobility, location actions, workforce forecasts, and related system updates. It applies established WCX, W+D, and corporate guidance, coordinates required approvals, and executes defined aspects of reorganizations, organization-design changes, workforce transfers, and resource reallocations through data preparation, workback plans, stakeholder coordination, system actions, and implementation tracking. The outcome is headcount that reflects approved plans and workforce changes that complete accurately and on time.

Non-People and Discretionary Budget Management
  • The role manages non-people and discretionary budgets across vendors, purchase orders, cloud and Azure capacity, AI token spend, and related investments. It is responsible for targets, controls, forecasts, audits, and regular reviews; it consults Finance, Procurement, product management, engineering, and budget champions to resolve variance, identify course corrections, and develop options for leaders. The outcome is disciplined spend and investment aligned to the highest-value work.

Reporting, Insights, and Decision Support
  • The role delivers regular and ad hoc reporting on workforce, spend, forecasts, and investment performance. It identifies trends, risks, opportunities, and available choices and translates them into clear insights and recommendations; it consults relevant partners and keeps the Chief of Staff and leadership team informed. The outcome is shared understanding, earlier action, and clear follow-through on decisions.
  • The role also partners with the leadership team on planning activities and business reviews that directly relate to its portfolio, coordinates with corporate planning processes, reviews privacy and compliance requirements, and supports continuity of business operations during periods of change or special circumstances.

Organizational Health and Change
  • The role supports the workforce-related dimensions of organizational health, including org hygiene, workforce and geographic mix, compliance training, and employee signals that affect workforce or investment decisions. It partners with HR and designated owners to apply company guidance, define actions and communications, and track progress, including during organizational transitions. The outcome is a healthy workforce plan, clear follow-through on organizational priorities, and continuity through change.

AI-First Operating Practices
  • The role helps transform the portfolio of recurring workforce and budget-management work using AI. It is responsible for identifying manual work, building centralized tooling and automated workflows with clear guardrails and exception paths, measuring improvements in speed, cost, quality, and effort, and sharing proven prompts, skills, and practices across the Business Management community. Over time this work is expected to reduce Business Management support needs further down in the organization, while human expertise, relationships, judgment, and accountability remain central.


Qualifications

Required/Minimum Qualifications:
  • Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles.
    • OR equivalent experience.

Additional or preferred qualifications

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:
  • 6+ years experience in financial management, business planning, budget management, business or operations management, strategy, project management, human resources, or business-related roles.
  • Demonstrated organizational experience, managing multiple projects with different deliverables and timelines simultaneously.
  • Ability to create and maintain positive relationships, influence and collaborate internally and externally.
  • Experience leveraging AI tools and processes.
  • Effective written and verbal communication skills, with the ability to translate details and data into clear strategy for leadership and varied audiences.
  • Experience with Power BI.
  • Experience with resource allocation management tools, such as The Oracle/ RAMP, Insights HR, and Employee Central.


#W+DJOBS

#WCX

Business Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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