Senior Business Analyst Shared Services

Jostens

$85K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years experience in Shared Services, Finance Operations, Business Analytics, Finance Transformation, or Process Improvement.
  • BA/BS degree in an analytical discipline, or 5-7 years of related experience.
  • Strong analytical skills with expertise in data visualization and business intelligence tools.
  • Experience with ERP platforms and workflow automation; proficient in MS Office applications.
  • Project management experience with strong attention to detail and ability to lead projects.
  • Excellent verbal and written communication skills.

Responsibilities

  • Update and maintain transaction flows; identify process risks and improvement opportunities.
  • Develop governance frameworks and analyze performance metrics for Shared Services processes.
  • Lead strategic initiatives for process transformation, automation, and continuous improvement programs.
  • Strengthen partnerships with Finance Technology and IT to define future capabilities and support ERP strategy.
  • Support executive-level analytics by developing dashboards and providing actionable insights.

Benefits

  • Competitive healthcare coverage including dental and vision insurance.
  • 401K plan with immediate vesting for retirement savings.
  • Hybrid work schedule with three days on-site.
  • Accrued paid time off and company-paid holidays.
  • Tuition reimbursement support after 6 months of service.
Full Job Description
JOB TITLE: SR. BUSINESS ANALYST, FINANCE SHARED SERVICES

HYBRID POSITION | ONSITE THREE DAYS A WEEK AT JOSTENS' CORPORATE OFFICE (MINNEAPOLIS, MN)

ABOUT YOU:

This role serves as a strategic partner to Finance, IT, and Operations leadership, driving business transformation through process optimization, automation, systems integration, and data-driven decision making. The Sr. Business Analyst, Finance Shared Services leads complex initiatives across Accounts Payable, Accounts Receivable, and related financial processes, identifying opportunities to improve efficiency, strengthen controls, enhance the stakeholder experience, and maximize technology investments. This position provides subject matter expertise for shared services operations, develops business cases for strategic initiatives, and leads cross-functional projects from concept through implementation and value realization.

YOU WILL:

  • Update and maintain. Serve as the business owner and subject matter expert for Shared Services transaction flows, proactively identifying process risks, control gaps, system issues, and optimization opportunities across AP, AR, and related financial operations. Lead resolution efforts for complex operational challenges and ensure sustainable solutions are implemented.
  • Develop. Establish governance and performance monitoring frameworks for key Shared Services processes. Analyze transaction trends, recurring exceptions, and operational metrics to identify root causes and drive enterprise-wide process improvements that reduce risk and improve service levels.
  • Advise. Lead strategic process transformation initiatives, including automation, workflow redesign, AI-enabled solutions, and continuous improvement programs. Develop business cases with quantified ROI, facilitate stakeholder alignment, and ensure successful execution of initiatives that drive measurable business value.
  • Strengthen. Partner with Finance Technology, IT, and business leaders to define future-state capabilities, develop business requirements, support ERP and financial systems strategy. Deliver recommendations to leadership based on operational, financial, and process data, supporting strategic decision-making and continuous improvement efforts.
  • Support. Develop and maintain executive-level dashboards, KPIs, and analytical models that provide actionable insights into Shared Services performance. Deliver recommendations to leadership based on operational, financial, and process data, supporting strategic decision-making and continuous improvement efforts.
  • Typical/expected % of overnight travel: None to limited.


YOU HAVE:
  • Experience. 7+ years of experience in Shared Services, Finance Operations, Business Analytics, Finance Transformation or Process Improvement.
  • Education. BA/BS degree with an analytical discipline or 5-7 years of directly related experience.
  • Passion. Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Technical Skills. Experience with ERP platforms, workflow automation, and systems integration. Fully proficient in MS Office applications. Strong analytical skills with advanced knowledge in data visualization, reporting, and business intelligence tools.
  • Attention to Detail. Previous project management experience; ability to lead projects.
  • Great Communication Skills. Excellent verbal and written communication skills; ability to devise and present a variety of business communications.


LOVE WHERE YOU WORK:
  • We care about your health. We offer competitive healthcare (health, dental, vision, coverage) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.
  • We invest in your future. Our 401K plan has immediate vesting, so you can start saving for retirement right away.
  • We believe in flexibility. We offer a hybrid schedule with on-site work 3 days a week.
  • We want you to unplug when needed. We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays. *For Washington residents, you will receive 13 vacation days, 8 paid sick leave, 11 company paid holidays, and family paid leave.
  • We care about your development. We support tuition reimbursement after 6 months of service.
  • We believe in pay transparency. The salary range is $85,000 to $95,000 with annual bonus eligibility.


APPLICATION DEADLINE:

ALL ABOUT FINANCE:

Our Finance team combines traditional financial planning, analysis and accounting with collaborative business decision-making and strategy, directly supporting leadership in Marketing, Sales, Digital & Operations. Team members are expected to analyze data and provide recommendations across our specialized products lines including Yearbooks, Class Rings, Graduation Products and Professional Sports. Through the utilization of best-in-class technical software, such as Workday Adaptive Planning, Incorta, SAP BPC, Oracle, Salesforce, & Microsoft Suite, you will get to play a critical role in determining financial solutions that steer our business. Our Finance team is comprised of several subgroups, including decision support, FP&A, operations and corporate, but our success is directly related to a culture of cross-team collaboration. Jostens allows for a hybrid work setting that focuses on creating professional and personal development. We can't wait to show you what our Finance Team has to offer at Jostens!

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