Job Description

HYBRID: This is a hybrid position and must be located within 100 miles of any of the Mayo Clinic campuses for on-site expectations based on business needs.

Provides business analysis services at a local, institutional or enterprise level. Understands and considers both the business and the technical needs of all customers with the goal of providing a quality product or process that meets the business objectives. Examines costs, benefits and risks associated with the proposed investment/project and recommends alternatives for solutions throughout the business life cycle. Collaborate with stakeholders and users to synthesize, articulate and document business objectives and requirements by applying system and analytical thinking methodology and discipline. Proficient understanding of business strategy and business planning principles and applies to project work (areas may include but not limited to: value proposition, mission/strategy, goals/objectives, technology assessments, funding, and management/administration). Contributes to project charter and plans, work assignments, target dates, and other aspects of assigned projects. Applies systems engineering methodologies and discipline throughout the project lifecycle. Performs data analysis, defines and documents business requirements, supports translation to functional specifications early in the development cycle, and concludes with design synthesis and system validation while considering the complete system. Assists project leaders in coordinating deployment of deliverables. Demonstrates system and analytical thinking capability. Progressive knowledge and demonstrated use of business analysis methodologies and tools. Maintains effective correspondence and in-person communication. Builds credibility, rapport and partners with others to understand their needs and provides conflict resolution, problem solving, and ability to drive consensus. Works in partnership with stakeholders to develop a solid knowledge base of business needs. May manage projects of mid-level complexity, which could include subcomponents of larger-scale projects as directed by project leaders.

Key Responsibilities

• Coordinate and manage operational activities across programs and service lines
• Schedule and facilitate meetings, workshops, and stakeholder engagements
• Develop agendas, capture action items, and ensure follow-through on commitments
• Pull, clean, analyze, and validate data from various systems and sources
• Create dashboards, reports, and visualizations to monitor performance and outcomes
• Translate analytics into clear, compelling stories for leaders and stakeholders
• Track program metrics, KPIs, milestones, and operational performance
• Support strategic planning, communications, and continuous improvement efforts
• Prepare executive-ready presentations, summaries, and insights
• Identify trends, opportunities, risks, and recommendations based on data
• Serve as a connector across teams to drive alignment and execution

Qualifications

Bachelor's degree and 6' years experience in business analysis, business administration, engineering, information science, health or science-related field.

Master's and 4' years experience in business analysis, business administration, engineering, information science, health or science-related field preferred.

CBAP Certified Business Analysis Professional, CCBA Certification of Competency in Business Analysis, or PMI-PBA Professional in Business Analysis preferred.

Ideal Candidate Experiences

• Strong attention to detail and commitment to accuracy
• Exceptional organizational and project coordination skills
• Experience with Excel, Power BI, Tableau, or similar analytics platforms
• Strong data visualization and data storytelling capabilities
• Comfortable facilitating meetings and engaging diverse stakeholders
• Excellent written and verbal communication skills
• Ability to balance operational execution with strategic thinking
• Proactive, self-directed, and solution-oriented
• Human-centered
• Experience in learning environments /digital transformation preferred

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.