Experience in health insurance industry; insurtech preferred
Health Insurance certification (INS/LOMA/III) is advantageous
Proficient in Agile methodologies and business analysis concepts
Strong organizational and time management skills
Excellent communication skills; tech writing is a plus
Responsibilities
Collaborate with clients to identify business problems and analytical solutions
Plan and design business processes and system modifications
Provide recommendations to bolster business activities
Gather and document complex business requirements through various techniques
Create and oversee complex test case scenarios for system testing
Develop business requirements documents/user stories for modifications
Support QA, UAT, and release phases with defect analysis and change maintenance
Benefits
Fully remote work arrangement
Flexible leave policy
International work environment
Competitive remuneration package
Performance bonuses
Company activities and events
Personal learning and development plans
Remote work allowance
Full Job Description
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required (insurtech experience is preferred)
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
