TikTok

Senior Business Analyst - Global Business Solutions - New York City

TikTok$108K — $220K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in research and analysis roles, preferably within consulting
  • Strong logical reasoning and problem-solving skills
  • Ability to develop strategic solutions independently
  • Capacity for strategic thinking and business data connections
  • Excellent communication skills in English, both verbal and written
  • E-commerce/advertising experience preferred
  • Proficiency in SQL, R/Python, and data visualization tools is a plus

Responsibilities

  • Conduct data analysis to support Global Business Solutions' revenue growth initiatives
  • Develop and implement strategic planning based on business domain insights
  • Monitor and analyze Outbound E-commerce metrics to enhance customer experiences
  • Assist sales teams with solutions derived from data insights
  • Break down business challenges and prioritize project tasks for efficiency
  • Measure project outputs through quantitative and qualitative analyses
  • Collaborate closely with sales and client solutions teams to drive project progress

Benefits

  • Day one access to medical, dental, and vision insurance
  • 401(k) savings plan with company match
  • Paid parental leave and short/long-term disability coverage
  • Life insurance and well-being benefits
  • 10 paid holidays and 10 paid sick days annually
  • 17 days of Paid Personal Time, with increased accruals by tenure
Full Job Description
Responsibilities

About the Team & Role: The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and Partnerships, as well as Marketing Science. At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time. Responsibilities - Business Analysis and Management: Global Business Solutions business data analysis, develop strategic planning, provide solutions and implementation plans; based on the understanding and analysis of the specific business domains, continuously optimize control rules, product tools, and business operations, to provide strong support for the implementation of the strategy - Regular monitoring and data analysis of various business metrics of Outbound E-commerce, and providing corresponding solutions to assist the platform sales team in continuously improving consumer experience - Business puzzle breakdown: familiar with Outbound e-commerce rules, deeply support the sales and client solution team leader in doing project task breakdown, prioritization, and monitoring of important business progress; able to measure project output and efficiency through quantitative and qualitative analysis.

Qualifications

Minimum Qualifications: - 5+ years of experience in research and analysis positions in consulting - Outstanding reasoning capability and logic, with good problem-solving methodologies, being able to independently output quality strategic solutions, strong learning and adaptive ability, strategic framework thinking, sensitivity, and insight into the business - Strategic thinking capacity, able to quickly understand the business and discover the connection between business and data performance - Excellent verbal and written English communication skills. Preferred Qualifications: - Experience in e-commerce/ads is preferred - Proficiency in SQL, R/Python for data analysis, understanding of common statistical and analytical methods, and skills in BI visualization tools such as Tableau/Power BI are a plus. - Fast learner, passionate about participating in business, and able to adapt to a high-intensity and fast-growth work environment.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $108000 - $220400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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