Job SummaryProvide a concise overview of the role, its purpose, and how it contributes to the organization. Example: "The Senior Business Analyst supports Marketing and Data Analytics projects by partnering with product owners, project managers, and technical teams to define scope, analyze needs, and deliver solutions that exceed customer expectations."
Key Responsibilities- Build stakeholder relationships with product owners, senior leaders, and technical teams.
- Elicit requirements using facilitation techniques, user stories, backlog management, and workflow documentation.
- Identify gaps between requirements and solutions to define MVPs and phased delivery approaches.
- Ensure effective data design by establishing key business questions and user interaction needs.
- Guide solution analysis with domain knowledge and collaboration with technical teams.
- Recommend process improvements to enhance productivity, efficiency, and effectiveness.
- Participate in UAT, analyze feedback, and recommend defect resolution or new requirements.
- Support decision-making through trade-off analysis and facilitation with senior leadership.
Required Qualifications- Bachelor's degree.
- 3-5 years of business analysis experience.
- Strong knowledge of business analysis functions (process analysis, roadmap development, requirement elicitation).
- Proven experience developing requirements and designs.
- Experience with Agile methods and backlog management.
- Proficiency with JIRA and Confluence.
- Strong facilitation skills in cross-functional groups.
- Analytical and problem-solving skills.
- Strong oral and written communication skills.
- Experience with analytics tools, SQL, and Office 365.
- Experience with web analytics (GA 360, GA4 preferred).
- Ability to work independently, multi-task, and adapt to changing priorities.
Preferred Qualifications (if any)- Retail industry experience.
Certifications (if any)- Not required, but relevant certifications in Agile, Business Analysis, or Analytics tools are a plus.
