The Senior Billing Specialist leads the full billing cycle for assigned attorneys. This role relies on deep expertise of legal billing systems, billing guidelines compliance, pre-bill review, electronic invoice submission, and collections support. The Senior Billing Specialist serves as a resource to attorneys and staff, drives accuracy and timeliness in the billing process, and actively contributes to the realization rate improvement of invoices, while working under minimal supervision and relies on extensive experience and judgement to plan and accomplish goals.
Essential Functions and Responsibilities:
Manage edits and transfers to pre-bills as directed by billing attorneys, ensuring adherence to departmental and Firm turnaround standards
Conduct thorough reviews of prebills to identify and rectify misallocated/erroneous time and disbursements, ensuring strict compliance with client guidelines
Verify and apply client-specific rate accommodations
Process write-downs, write-offs, and rate adjustments with appropriate attorney and management approvals in accordance with firm policy
Generate bills, reprint corrected pre-bills, and compose cover letters as needed
Proactively communicate with billing attorneys to track billing deadlines and provide status updates on pre-bills and prepared bills
Post bills with billing attorney approval and within billing deadlines
Collaborate effectively with the e-billing team to ensure accurate electronic submission and approval of client bills
Monitor client accounts for delinquent payments, promptly notify billing attorneys and perform directed actions
Conduct detailed research and reconciliation of client accounts, payments, and unapplied cash as required
Prepare and send reminder statements in accordance with directives from billing attorneys
Address and escalate complex billing issues such as rate discrepancies, timekeeper approvals, and billing delays to appropriate teams for swift resolution
Serve as the primary billing contact for assigned attorneys and clients; cultivate strong professional relationships with clients to enhance billing efficiency and accuracy
Recommend and implement enhancements to billing processes to optimize efficiency and accuracy
Provide assistance to the Client Accounting Manager with reporting and other projects as needed
Job Specifications:
High School Diploma
At least five (5) years of relevant experience
Knowledge of basic accounting principles
Advanced knowledge of standard billing processes and procedures
Advanced knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
Advanced written and verbal communication skills
Strong organizational skills
Strong customer services skills
Advanced analytical skills
Ability to work under tight deadlines and prioritize responsibilities
Ability to work independently and under own direction and initiative
Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses.
Target Hiring Range $79,000 - $115,000
Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, experience, and geographic location. Base pay is only one part of the Total Rewards that MWS provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear
Employee must occasionally lift up to twenty (20) pounds
Work Environment:
Typical indoor office environment
Disclaimer:
The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.
